Update: Samsung has confirmed to us that this issue has now been fixed through a patch, and Samsung Pay should now work as intended on non-Samsung phones.
Original story
Samsung Pay is usually associated with Galaxy smartphones. But even non-Samsung phone users can use the mobile payments app, especially those who use a Galaxy Watch device. However, some users have started noticing issues with those use cases.
Users have started reporting that the Samsung Pay no longer works on their non-Samsung smartphones. According to posts on Reddit and Samsung Members forum, some users have started seeing an error message on the Samsung Pay app that says their ID is not valid. That shouldn’t be the case, though.
When some users talked to Samsung customer executives, they said that Samsung Pay will no longer work on non-Samsung smartphones. However, that response must be a mistake as such a huge change would have been announced by Samsung months ahead. Even some Galaxy Watch 4 users have started facing this issue.
All these users say that Samsung Pay used to work well on their non-Samsung phones prior to this issue. After Samsung stopped equipping its phones with MST, attraction towards its mobile payment app has dwindled a bit. If the company makes Samsung Pay exclusive to Samsung phones, it will lose even more users.
Are you facing this issue on your non-Samsung smartphone? Let us know in the comments section below.
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