Phone

Galaxy S20 FE touchscreen issues come to light as more users complain

Samsung’s new Galaxy S20 FE budget flagship might be the recipe to success in the current economic climate. It offers more value for money than many of its rivals in the same price range and it ships with many flagship features for a non-flagship price. However, the Galaxy S20 FE is not flawless and complaints regarding the accuracy of the touchscreen are now cropping up on the web.

We recently stumbled across an annoying issue pertaining to the Galaxy S20 FE touchscreen, wherein the beautiful 6.5-inch Super AMOLED display either becomes unresponsive or reads inputs erroneously, sometimes leading to jittery scrolling animations. Touch responsiveness is sometimes erratic but it took some time for the problem to become visible because it often fixes itself at random and it’s easy to mistake it for a palm rejection glitch. But in more recent worst of cases, we were required to reboot the phone in order to get the touchscreen working properly again.

It’s also worth noting that only one of our two Galaxy S20 FE units has had this issue so far. This might be both good and bad news. It’s good because it doesn’t affect every user, obviously, but it’s potentially bad because it might hint at a hardware issue with some batches.

There’s no known temporary fix yet

It turns out that we’re not the only Galaxy S20 FE users to have experienced these issues. A few other owners have recently described similar problems on Reddit and the Samsung Community forums, but we’re not sure how widespread the issue is or if it can be fixed through a future firmware update.

It’s a shame that this problem mars the otherwise fantastic user experience delivered by the Galaxy S20 FE for some customers. The phone is nearly perfect for what it is and for the price, and you’d be hard-pressed to find a better smartphone with a 120Hz display at this price point, so hopefully Samsung will address the problem soon. Do you own a Galaxy S20 FE and have you had any touchscreen issues so far? Let us know in the comment section below.

  • Model: SM-G780F
  • Dimensions: Bar: 159.8 x 74.5 x 8.4 mm
  • Display: 6.5 inch / 165.1 mm Super AMOLED Display
  • CPU: Exynos 990
  • Camera: 12MP
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