Firmware

New Galaxy S10 update released, may fix issues introduced by last update

Samsung has released a new update for the Galaxy S10 in Switzerland today, and while we don’t have details on what it brings, it could be the bug-fixing update everyone is looking forward to after the May security update mucked things up for many users. Switzerland was the first market where the May update was released, so it’s certainly possible it’s the first to be getting a hotfix update as well. The new software version XXU1ASE6 while the previous one was XXU1ASE5.

An anticipated update that turned into a nightmare

The May update for the Galaxy S10 was supposed to be all about improving the camera’s performance in low-light situations and adding new functions, such as the option to take Night mode pictures with the ultra-wide camera and being able to take panorama pictures with the primary camera. However, it ended up introducing a slew of bugs as well: Many users saw their phone freezing and restarting from time to time, while others faced issues (some of us here at SamMobile included) with third-party apps like Twitter.

It did work fine for some folks, but the problems were widespread enough for Samsung to pull the update off the air. And while there’s no official word on whether the newly released update will fix those issues (the changelog for the update is the same as the changelog for the last one), we certainly hope it will. Even a factory reset didn’t make things better for those who had their device affected by installing the May update, making a hotfix update the only real solution.

Fixes included in new update?

If you own a Galaxy S10e, Galaxy S10, or Galaxy S10+, you should check if the update is available for you by going into the Settings app, tapping Software update, then selecting the Download and install option. Do let us know in the comments if it manages to clear up all the issues on your device, and also what country you’re in so other readers can know if the update is available for them.

Screenshot credits: Damian Blume

  • Model: SM-G970F
  • Dimensions: 69.9 x 142.2 x 7.9mm
  • Display: 5.8” (146.5mm) Super AMOLED
  • CPU: Exynos 9820 Octa
  • Camera: 12 MP, CMOS F1.5/F2.4 (77°) & 16MP, CMOS F2.2 (123°)Ultra Wide
  • Model: SM-G973F
  • Dimensions: 70.4 x 149.9 x 7.8mm
  • Display: 6.1"(157.5mm) Super AMOLED
  • CPU: Exynos 9820 Octa
  • Camera: 12 MP.CMOS F2.4 45° Telephoto & 12MP F1.5 77° & 16MP F2.2 123° Ultra-wide
  • Model: SM-G975F
  • Dimensions: 74.1 x 157.6 x 7.8mm
  • Display: 6.4"(162.5mm) Super AMOLED
  • CPU: Exynos 9820 Octa
  • Camera: 12 MP.CMOS F2.4 45° Telephoto & 12MP F1.5/F2.4 77° & 16MP F2.2 123° Ultra-wide

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MKAUK
MKAUK

Galaxy S10 May update seems to have been released everywhere except the UK, does anyone know why?

Galaxy S10 512GB Model SM-G973F UK

HFL087
HFL087

got it in israel today S10+ ILO

marinosms
marinosms

So, are there further improvements regarding the night mode camera for exynos?

spagnolito
spagnolito

No may update in French yet !!!!??

gogolak
gogolak

Also not in Romania

henklbr
henklbr

The May security patch, released last week, was “pulled” by Samsung:
https://www.sammobile.com/2019/05/27/latest-galaxy-s10-update-has-some-serious-bugs/

Yesterday, Samsung started to release a Hot-Fix; it’s a “staged roll-out” and will come to your device soon too.

henklbr
henklbr

The May security patch, released last week, was “pulled” by Samsung:
https://www.sammobile.com/2019/05/27/latest-galaxy-s10-update-has-some-serious-bugs/

Yesterday, Samsung started to release a Hot-Fix; it’s a “staged roll-out” and will come to your device soon too.

gogolak
gogolak

I know.i was just saying I haven’t got it yet. Thanks anyway

AdL2012
AdL2012

It’s almost the end of May and there’s no security update in UK yet

henklbr
henklbr

The May security patch, released last week, was “pulled” by Samsung:
https://www.sammobile.com/2019/05/27/latest-galaxy-s10-update-has-some-serious-bugs/

Yesterday, Samsung started to release a Hot-Fix; it’s a “staged roll-out” and will come to your device soon too.

MKAUK
MKAUK

Now the beginning of June, and …. still nothing in the UK 😟

henklbr
tcampos
tcampos

Its not working for me. Tried to download two times, from two browsers, and I get the same 1.5gb file, that is corrupted when I try to decompress.

The XXU1ASE5 file size is 5gb, so is really corrupted for me.

henklbr
henklbr

Found the problem; we are re-downloading the file.
Please try again in about 1hr.
Sorry for the inconvenience caused.

tcampos
tcampos

Thank you!

nathantesta
nathantesta

Hmm cant seem to download the Swiss ASE6 file, keep getting a 0kb zip file with multiple browsers and two different internet connections.

henklbr
henklbr

Download should be OK now…
Sorry for the inconvenience caused… 😉

for3st
for3st

update also arrived in Germany in size 121.77mb

henklbr
henklbr

Thanks 🙂

goldykhalsa
goldykhalsa

Also in India…

kingrohan
kingrohan

What is the size of the update..???

henklbr
henklbr

ASE5 -> ASE6
S10: 121.85 MB
S10+: 121.77 MB

monospace
monospace

Sometimes news articles on this site show complete loss of perspective, which may correlate with the lack of insight. “An anticipated update that turned into a nightmare” No and no, this update comes with further enhancements to already applied changes in the camera app in the previous update, it can hardly be called anticipated. It also didn’t turn into a nightmare as it was stopped when a few high impact customers (XDA) started raising their voices over twitter and a few other apps acting up for those few people. “ended up introducing a slew of bugs as well” No, XXU1ASE6… Read more »

Luinwethion
Luinwethion

I cannot wait for this new updarento hit my S10e in the Netherlands. Twitter is unusable and sometimes the phone fails to unlock and gets stuck on the lockscreen probably because I’m using the rootless launcher.

Sammy did indeed mess up hier.

Luinwethion
Luinwethion

Update arrived today in the Netherlands. Finally. Just like magic, Twitter, Rootless launcher and Google assistant are working flawlessly

etONZ
etONZ

Just wondering, has the deep sleep bug been fixed yet? and how’s your battery life?

sourav033
sourav033

I am from India ,i am using s10 plus last i updated may patch updated, my phone working smoothly no issues found.

thahim
thahim

I haven’t got the update yet on my s10+ in Pakistan & i also don’t have any issues.

henklbr
henklbr

It’s a “staged roll-out” and will arrive to your device soon too

locarno
locarno

Who is “Damian Blume” ?

Do you have this firmware in your database ?

henklbr
henklbr

He send us his screenshot… 😉

locarno
locarno

Ok.

shazyx
shazyx

Updated with the Switzerland ROM and all seems to be going fine, previously Twitter was freezing and now it isn’t, so far so good!

Cance
Cance

Switzerland has the update that is correct but unfortunately I can’t tell you if the update fixes anything because I didn’t have any problems with the last update. Changelog says nothing about fixes or similar, it’s just the same text as with the last update.

henklbr
henklbr

Could you send us a screenshot from your update ASE5 to ASE6 (preferable in English)?
You can find my email in “Meet the Team” (link scroll down this page)

Cance
Cance

you should have it now. Sent it a few minutes ago.

henklbr
henklbr

Thanks 🙂

empty456
empty456

I am one of those who was affected. The ASE6 is about to install (69% atm).
I will report in, if it is working.

henklbr
henklbr

Could you send us a screenshot from your update ASE5 to ASE6 (preferable in English)?
You can find my email in “Meet the Team” (link scroll down this page)

empty456
empty456

Picture on the way

I must say i had hughe issues after the update. The fix seems to work fine.

henklbr
henklbr

Thanks 🙂