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Samsung temporarily halts rollout of Galaxy S7 and Galaxy S7 edge Oreo update

After months of beta testing, Samsung finally started rolling out the Android 8.0 Oreo update in February beginning with the Galaxy S8 and S8+. Since then, the company has gradually pushed out the update to many older devices in its lineup. Earlier this month, the company started rolling out the Oreo update to the Galaxy S7 and S7 edge – its flagship devices from 2016. Unfortunately, it looks like some Galaxy S7 and S7 edge users who updated their phones to Android 8.0 Oreo are encountering boot loops and reboots. Taking note of these complaints, Samsung has reportedly halted the rollout of the Oreo update for the Galaxy S7 and S7 edge temporarily.

Galaxy S7 Oreo update causing reboots on some devices

A moderator on Samsung’s official European help forum has confirmed this news to affected users by saying, “Following a limited number of cases where Galaxy S7 devices have rebooted unexpectedly with the Android 8.0 Oreo, we have temporarily stopped the rollout of the update. We are investigating the issue internally to ensure that the impact to the affected devices is minimized and the rollout of the update can resume as quickly as possible.”

The same information is also posted on the Notices section of Samsung’s Canadian help forum. The notice by the moderator says, “S7/S7 edge Android O upgrade is pending a fix for a technical issue discovered post initial rollout, Updates will be shared as available”. Currently, there is no information from Samsung about when it will resume the rollout of the update. In the meantime, if you are one of the affected users, you can try the following troubleshooting steps suggested by the moderator on the European help forum, though this would require a complete data wipe.

Despite months of beta testing, Samsung’s rollout of the Android 8.0 Oreo update hasn’t been smooth. Earlier this year, the company stopped the rollout of the Oreo update to the Galaxy S8/S8+ due to similar rebooting issues. The company fixed the bugs and resumed the rollout a couple of weeks later. It is disappointing to see another pair of Galaxy devices suffering from similar problems.

Have you run into reboot or other issues on your Galaxy S7 or S7 edge after updating to Oreo?

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donrojo
donrojo

Happy Memorial Day to all US users of S7/Edge. When Samsung decides to release Oreo for our device, we should perhaps assign that day as S7 Memorial Day!

o2ancgl
o2ancgl

When is release in Germany?

bigmukki
bigmukki

Anyone on DBT device got the update yet?

cerioni fabio
cerioni fabio

Che vergogna

s2insider
s2insider

They always sucks at firmware updates. Back when I’m using S4, I also got some bullsh** like this and now I’m using S7 and I’m still getting this treatment. What The Hell, Samsung. Please for the love of god.

Matheusiq
Matheusiq

The good news is i don’t care about Oreo, since I still use my S7 on Marshmallow. Yep, you read it right, I’m still in marshmallow because I want it

Tokher
Tokher

You are one crazy person to be honest.

Jafar Sadeghi
Jafar Sadeghi

You are noob.

harnis
harnis

I’m sure of that : Marshmallow is the best version for the S7 Device. Never really satisfied by the Nougat Samsung version. I will test the oreo update but probably return to Android 6.

chamroeun2017
chamroeun2017

When release in Cambodia ?

Sini s7
Sini s7

I postponed selling my s7 edge when they started to rollout oreo hoping it will come fast but this is soooo disappointing. Bye bye samsung,never again

raulillo88
raulillo88

I was dissapointed with Sony last year because my z5 compact received Android 7 in february, but this is much worst. It seems that we are going to have Android 8 in June. If Samsung do not extend their policy from two major updates to three for flagships this is going to be my last samsung

donrojo
donrojo

Following up: From Samsung FOTA cloud servers it appears that only BTU has made available the Oreo update for S7 & S7 Edge early this morning. No other major regions in Europe so far have followed! Usually, one (or a few) major European region releases the new OS update and Samsung waits up to one week to release it massively. This is probably due to fear of bugs and being able to pull it more easily (which happened on May 3). VOD & VDI have not released it as yet, althout they are testing it. However, Samsung Turkey software update… Read more »

donrojo
donrojo

Breaking news: BTU just releasing Oreo for S7 Edge with May security patches
G935FXXU2ERE8/G935FOXA2ERE8/G935FXXU2ERD6 .

siaho
siaho

There is a new update, but still on April security patch. Most likely trying to fix the problem/problems they found.

aledepon
aledepon

Are u shure it May security patch?
Maybe April security patch?

By the way Changelist 13438344 is same for both UK(BTU) Oreo updates….

marian933
marian933

It is April sec. Patch

irvanknows
irvanknows

i would not buy a samsung phone anymore better buy android one because samsung is very slow in system update

aledepon
aledepon

yea…. ok ….. and we believed that for shure!

zeroomhert
zeroomhert

Like Samsung is NOT android operated. hmm maybe Samsung uses iOS or Windows

aledepon
aledepon

And according this thread…
https://www.sammobile.com/2018/05/15/samsung-galaxy-android-9-0-p-update-preview/
Again trying to force ppl to update devices…?
And where they saw the second major update of s7/s7edge…?
Maybe we can call it like attempt but not second major update …

zeroomhert
zeroomhert

there is no such thing as force update as you can always cancel the update popup and just ignore it

huseyin32
huseyin32

Uzun zamandir bugunu bekledim oreo yüklemek icin malesef hayal kirikligi yasıyorum ben bu telefona birhayli fazla para verdim gunceleme zamannindaalmak icin malesef beceremediniz güncelleme

sergiocorreia
sergiocorreia

Same thing happened last year with the galaxy s6 nougat update, why don’t they test it properly first? They take ages to release system updates.

aledepon
aledepon

Well sometimes it seems we all become testers like this time with that UK Oreo update…
Same was faced on S6 devices on Nougat update…

C F
C F

Lol even their ativ s had problems during preview builds of 8.1 so 2 years later the sgh-t899m jumped from 8.0gdr3 to 8.1.1(when most devs pulled stuff from the store)

LazyKrazy
LazyKrazy

For me there is no issue of bootloop or anything but in device maintenance>battery usage I do not get any stats for Cell Stand By, Android System, Android OS.. They all show active use = 0min, Background Use = 0min

aledepon
aledepon

back up everything and try to Wipe down the device and restart
i think the problem will be gone since the Os will be reinstalled 😉

C F
C F

Wouldnt be that drastic id try system cache partition 1st

rmbln01
rmbln01

Can’t help but wonder. What exactly did they do to their phone that they got the bootloop issue.
I haven’t had any bootloop since I got the Oreo Update.

Well, anyways, it’s a good call for Samsung to call off the roll out before it affects more S7/S7E owners.

fcaroll
fcaroll

It would have been a totally good thing if only this was march instead of may

aledepon
aledepon

Well like i said i got 4 devices with Oreo (G935F) and none bootloops or bugs found!

aledepon
aledepon

Well reading all this thread i saw like 99% people does not or did not face any problem and the rest of 1% facing problems like bootloops…

No make your conclusions…

C F
C F

Problems releated to gogles mdm or knox

zoobz
zoobz

flashed mine 2 weeks ago, S7 edge feels like a new phone. No issues so far..

cerioni fabio
cerioni fabio

Byebye Samsung

cerioni fabio
cerioni fabio

😂😂😂😂😂😂😂😂😂😂😂😂

Tokher
Tokher

This isn’t the news i was looking for.

rezajafari78
rezajafari78

shit on you samsung , s7 was my last device!
my next phone is iphone!!
after 5 year or more iphone 5s receive update to ios11!!
but samsung just release 2major update maximum!
samsung is the best of quality but support and update is another thing!

iranabst
iranabst

No , I installed it and there isn’t any problem , its work fine

utahman1971
utahman1971

Can we say August for USA!

ST4LK4RS
ST4LK4RS

Parem de enrolar toda vez e essa palhaçada chega perto do dia q vocês colocam aí já posta alguma coisa falando q aidanram as att vão ficar de palhaçada agora Samsung todos comentários q eu li nenhum tava tendo problema com Android 8.0 não. Acho q quem tá com problema são vocês da Samsung !!🤔

RazerZ7
RazerZ7

Kkkkkkkkk’ Tem que dar risada pra não chorar mesmo… A Samsung deve estar pensando que forçando dessa maneira vão conseguir alavancar as vendas do S9. Na verdade o que eles estão conseguindo é fazer os seus consumidores criarem uma imagem suja da marca que não dá o suporte corretamente, de que adianta adquirir um top de linha se o mesmo fica fora de linha em pouquíssimo tempo? Bye Samsung.

C F
C F

Hadnt tried it yet on W8 s7e