Last updated: October 12th, 2016 at 11:04 UTC+02:00
SamMobile has affiliate and sponsored partnerships, we may earn a commission.
Reading time: 1 minutes
Customers in the region who are in possession of a Galaxy Note 7 are instructed to back-up their data, complete a factory reset and power down their device immediately. They should then contact their original place of purchase to arrange a return.
Samsung has revealed that it's working with all operators and retail partners to ensure that all customers can receive an exchange for a Galaxy S7 or Galaxy S7 edge (including a refund for the price difference) or a full refund for their Galaxy Note 7.