Samsung will look into the low storage issue on the Galaxy S4

As soon as the Galaxy S4 hit the market in the end of last month, customers started to complain about getting half of the advertised storage space on their devices. Now Samsung has issued a statement regarding this issue after the Galaxy S4 got featured on BBC’s Watchdog, last night.

“We appreciate this issue being raised and we will improve our communications,” a Samsung spokesperson told CNET UK. “Also, we are reviewing the possibility to secure more memory space through further software optimisation.

“Samsung is committed to listening to our customers and responding to their needs as part of our innovation process.”

When the storage issue was raised previously, Samsung defended itself by saying the lack of space was necessary to provide owners with “more powerful features” and we totally agree with them. The thing is that the Galaxy S4 is a device with a Full HD display which requires all the Android assets to be high-res too, for example: Size of icons increase when we use xxhdpi compared to hdpi or xhdpi.

Samsung gave more space to the system partition, where the operating system is installed, and reduced space on the data partition instead. The funny thing is that the system partition is almost full, so it will be interesting to see how Samsung pulls this one out.

Check out our full review of the Samsung Galaxy S4 (GT-I9500).

via: Cnet UK

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  1. why not increasing the storage so its 16gb free storage.?
    getting 9gb free storage and no option to install apps and games to a external microsd. is insane. whats the point of all these hardware specs when theres almost no space to install games on or apps.

    with other words. people who like games like gameloft games or the game “bards tale” is going to feel ripped off.
    unless you void your warranty and root your phone and use apps like directory bind. where you can “link” the gamedata from a microsd directory.

  2. Why not add an option to remove Samsung apps without being rooted?
    I already have disabled most unneeded, but need an option to permanently remove (and re-install)!
    Should have been 32 GB as minimum from the very beginning.

  3. There is a simple solution. Fix android and make it easier to install apps ans gsmes on sd card.

    Not sure why people are so worked up. You can still install an app and then move it to the sd card.

  4. easy one for samsung: they should finally make the 64gb model available ASAP. i’ll never get why these larger storage versions of android phones are always be paper launches. i don’t like apple, but at least on this one, they deliver…

  5. For future iteration of the Galaxy S range, the default interna storage should be at least 32gb, not 16gb!!!

  6. its the same problem with all makes of phone I have a galaxy s3 and an iphone 5 64 bg model where only 57gb is free to use , on 16gb mode;ls of iphones you get only 10gb free , all makers of phones should install more memory , memory for th os and then the 16gb ect for the end user

  7. there is another problem in s4……….is anybody noticed……….? if we are clearing cache memory through home button+volume up key and power button… we are getting error…….and automatically restarting…….. samasung should solve this problem……. i hope this problem from the operating system………..

    • …hahaha :D what? I don’t have this problem on my S4 or my friends too…just you are a lucky one! :D

    • Is your the Quadcore version or the Exynos Octa?

      • OK…sorry! It’s about Wiping Partition Cache…not only cache. With me is the same. But when start Factory Reset this thing reset & part.cache too. :)

        PS: Samsung Galaxy S4 (GT-I9505)

  8. All gigabyte storage falls short of what it says,i have put 32gb sandisk in my s4 and it says 29.75gb. 16gb s4 is not 16gb. We have all been ripped off for years the bigger the storage the more be it a harddrive,pen drive,flashdrive whatever drive the gigs become less.

    S4….APPSD 2 SD……..”simples”

  9. Simple solution.. Buy a Class 10 64GB Micro SD and stop complaining. :-)

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