Many people contact us for information regarding software updates, we will not answer these kind of questions.
If your question is related to news, reviews or advertisements, we will surely reply as soon as possible.
If you think you need help, and you have a valid question, you may contact us pesonally. Our contact details are found below.
Please try and send your question to the right staff member and make sure to always include your username and email address used to register your account.
In case you’re having trouble with the Firmware Section or the Devices/Compare Module, please contact our Firmware Admin (Johan Nenzén).
Also contact Johan in case of Firmware-related login issues (downloads).
For questions regarding your SamMobile account, please contact our Site Admin (Daniel van Dorp).
If you need assistance with the Unlock Service, please refer to our forum, or send an Email to email@example.com (SamMobile’s Unlock Service is hosted by 123unlock.nl).
For refunds, please contact firstname.lastname@example.org directly and describe the issue.
Need help, assistance or having complaints about our Premium Service?
In that case you may contact our Premium Team by sending an Email to email@example.com.
Premium support and/or questions are always processed first, as soon as possible, together with complaints and/or refund requests.
Free user support is provided on a best-effort basis during the working days of the week.
We strive to process account deletion requests within the next 10 working days.
Name: Danny Dorresteijn
Mail (business contact): firstname.lastname@example.org
Name: Martin Reinders
Title: Co-Founder, Marketing Manager
Mail (marketing contact): email@example.com
Mail (account deletions): firstname.lastname@example.org
Name: Johan Nenzén
Title: Firmware Portal Admin, Mobile App Developer
Contact (firmware/download support): Click here
Name: Daniel van Dorp
Title: DevOps Engineer, News Writer
Mail (general support): email@example.com
Mail (premium support): firstname.lastname@example.org
Mail (news tips): email@example.com
Name: Asif S
Title: Executive Editor
Mail (news tips): firstname.lastname@example.org