Order the just-launched Galaxy Fold7, Flip7, or Watch8 Classic – New deal Galaxy S25 Ultra
Last updated: January 26th, 2022 at 11:31 UTC+01:00
SamMobile has affiliate and sponsored partnerships, we may earn a commission.
Reading time: 2 minutes
The problem happens due to apps losing access to some certificates required for its operation, triggered by the One UI 4.0 update. The Gmail app throws up a “can't find server” error and the AnyConnect VPN app shows an “unable o find certificate” error.
Microsoft has posted a few workarounds on its website, one for AnyConnect VPN and the other for Gmail. OnAnyConnect VPN, navigate to Settings > Work Profile > Apps > AnyConnect VPN > Storage > Clear Data and manually request a new certificate. Similarly, Gmail users need to uninstall and reinstall the Company Portal app, which will request a certificate upon launch.
Microsoft is aware of the issue and is working with Samsung on a fix. The scope of the problem isn't clear, so it is hard to tell if other apps are affected. It isn't the only app affected by the One UI 4.0 update, as exhibited by the Google Keep bug we talked about earlier.
Join SamMobile’s Telegram group and subscribe to our YouTube channel to get instant news updates and in-depth reviews of Samsung devices. You can also subscribe to get updates from us on Google News and follow us on Twitter
Although Anil is one of the newest entrants into Sammobile, his relationship with Samsung started in 2013 when he was handed a Samsung Galaxy Grand. He has owned multiple Samsung phones since and currently daily drives a Galaxy Note 10+
Trending
We'd like to show you notifications for the latest important news and updates