Join us on Telegram | Early Samsung Black Friday deals, check them out right now!

SamMobile has affiliate and sponsored partnerships. If you buy something through one of these links, we may earn a commission. Learn more.

PSA: Ask for your AKG earbuds if you buy a Galaxy Note 20 in the USA


Last updated: August 14th, 2020 at 16:36 UTC+01:00

Samsung has apparently stopped bundling its flagship phones with the popular AKG wired earbuds in North America, and in case you’re wondering, this is true for the new Galaxy Note 20 series. You will get the complementary AKG USB-C earbuds when buying one of the Galaxy Note 20 models in Europe, but they’re no longer included in the retail box for customers in the USA. Fortunately, not all is lost and customers in the USA can get their earbuds if they know to ask for them.

According to Samsung USA, the company has decided against offering wired headphones in its flagship retail boxes in North America as more customers are opting to use Bluetooth solutions. Samsung claims that the usage of wired headphones […] has steadily declined, and so the accessory has been removed from the Galaxy Note 20 and Galaxy Note 20 Ultra boxes. It’s worth highlighting that Samsung’s official statement doesn’t outright mention the Galaxy Note 20 series but its entire flagship portfolio moving forward.

Ask and you shall receive, presumably for free

The good news for Galaxy Note 20 buyers in the USA is that they can get the AKG USB-C wired earbuds along with their flagship as long as they get in touch with customer care and ask for them. In Samsung’s own words, for those consumers that prefer the USB-C wired headphones, our customer care team can offer them on request.

It’s not entirely clear how a customer would go about getting the USB-C wired headphones when ordering the Galaxy Note 20 online, but getting in touch with customer care would be the first step. Also, Samsung doesn’t clearly specify this but we assume that the USB-C wired headphones will be given for free to customers who ask for them.

So there you have it. If you buy a Galaxy Note 20 or Galaxy Note 20 Ultra from Samsung USA, don’t forget to ask for your earbuds if you’re not a fan of wireless solutions. As to when Samsung will stop offering the AKG USB-C earbuds altogether, that remains to be seen with future flagships.

Via Phone Galaxy Note 20Galaxy Note 20 UltraUSA
Load 11 comments

You might also like

WhatsApp launches Business Directory feature in five countries

WhatsApp Business has been a fruitful solution for many businesses across the globe, especially smaller ones. To make it more feature-rich, WhatsApp is rolling out a business directory feature that will be similar to the yellow pages from the past. Using this WhatsApp business directory, users will be able to browse for any company they […]

  • By Sagar Naresh
  • 17 hours ago

Bixby Voice now supports Latin American Spanish on select Galaxy phones

Samsung’s AI-based voice assistant, Bixby, has just gotten smarter. The company announced today that Bixby Voice gained support for Latin American Spanish. Through today’s update, the voice assistant has become more useful than ever, particularly for customers in the United States, considering that the USA is the second-largest Spanish-speaking country. Add to that the fact […]

  • By Mihai Matei
  • 1 day ago

Carrier-locked Galaxy S22 units in the US get updated to November 2022 security patch

Earlier this month, Samsung released the stable Android 13 update to the Galaxy S22 series in the US. However, it did not bring the latest security patch to the smartphones in the series. Now, the company has started rolling out the November 2022 security patch to its current flagship Galaxy S phones in the US. […]

  • By Asif Iqbal Shaik
  • 2 days ago

Galaxy Note 20 series gets November 2022 security update in Europe

A couple of weeks ago, Samsung released the Android 13 (One UI 5.0) update to the Galaxy Note 20 and the Galaxy Note 20 Ultra. However, that firmware was using the October 2022 security patch. Now, the company has released a new firmware update with the latest security patch (November 2022). The latest security update […]

  • By Asif Iqbal Shaik
  • 2 days ago

Samsung wins big at CES 2023 with 46 Innovation Awards

Samsung announced in a blog post that the company received multiple awards at the Consumer Technology Association’s (CTA) CES 2023 Innovation Awards. The CES 2023 Innovation Awards is a program that honors outstanding design and engineering across different consumer technology product categories. 46 Samsung products and services received CES 2023 Innovation Award honors, and three […]

  • By Sagar Naresh
  • 2 days ago

Galaxy A11 finally gets Android 12 (One UI 4.1) update in the US

While many Samsung smartphones have started getting the Android 13-based One UI 5.0 update, the Galaxy A11 has been too far behind. Last month, the Galaxy A11 finally got its Android 12 update in the international markets. Now, the smartphone has started getting the Android 12 update in the US. The Android 12-based One UI […]

  • By Asif Iqbal Shaik
  • 2 days ago