Alert, Galaxy A54 and Galaxy S23 series deals available! | Follow SamMobile on Google News now!

SamMobile has affiliate and sponsored partnerships. If you buy something through one of these links, we may earn a commission. Learn more.

100+ Galaxy Note 20 Ultra owners report day-one camera defects

Phone
By 

Last updated: August 20th, 2020 at 12:35 UTC+02:00

Dozens of day-one buyers of the Galaxy Note 20 Ultra took to Samsung’s forums to report several distinctive camera defects with their devices. The consistency of the reports, as well as the circumstantial evidence accompanying them, indicate Samsung may have a bad batch on its hands. As of Thursday morning CET, there have been over a hundred reports of visible camera module gaps on the back of the Galaxy Note 20 Ultra, and some early adopters even spotted dust particles and codnensation droplets appearing on the wrong side of the smartphone’s rear glass panel covering its triple-camera setup.

Both issues could point to wrongly assembled devices, but Samsung has yet to admit to any widespread issues with the first Galaxy Note 20 Ultra batch. In a statement provided to local media in South Korea, a company official said minor water condensation effects, by themselves, aren’t evidence of a manufacturing defect and shouldn’t impact functionality. With that said, Samsung is currently reviewing the reports, but if you aren’t keen on waiting, you can always have a chat with one of its customer reps to figure out if you’re eligible for a proactive warranty replacement.

These things happen, and not all known issues are global

No mass-produced device is immune to manufacturing issues, and there’s fortunately no indication that the aforementioned problems gained any traction outside of Samsung’s home country.

While the Galaxy Note 20 Ultra and the regular Galaxy Note 20 have been shipping to customers who pre-ordered them for some time now, the series’ official global release is scheduled for tomorrow, August 21st. Initial reports suggest the pre-booking period was decent enough, and Samsung is still expecting the newly debuted range will provide a significant boost to its annual device sales after a disappointing second quarter.

Via Source Phone Galaxy Note 20 Ultra
Load 48 comments

You might also like

Galaxy Note 20 gets March 2023 security update in the US

Galaxy Note 20 gets March 2023 security update in the US

Last month, Samsung released the One UI 5.1 update to the Galaxy Note 20 series, and it included the February 2023 security patch. Now, the company has released the March 2023 security update to carrier-locked and unlocked models of the Galaxy Note 20 series in the US. The latest update for the Galaxy Note 20 […]

  • By Asif Iqbal Shaik
  • 1 week ago
Best Samsung Phones in March 2023 – Picked by experts

Best Samsung Phones in March 2023 – Picked by experts

Given the sheer number of devices that it releases every year, finding the best Samsung phones can often prove to be a challenge for most customers. It doesn’t matter if you want a flagship or a budget device. Samsung offers plenty of options for all price ranges. To make it easier for you to find […]

  • By Adnan Farooqui
  • 3 weeks ago
More Galaxy phones will get better camera lens switching, improved picture remaster

More Galaxy phones will get better camera lens switching, improved picture remaster

With the Galaxy S23 series, Samsung made several improvements to the camera. Those improvements include better stabilization, improved exposure, and smoother switching between camera lenses. Some of those new improvements are now coming to older Galaxy smartphones. According to tipster GaryeonHan, the Galaxy Note 20, Galaxy S20, Galaxy S21, Galaxy S22, Galaxy Z Flip, Galaxy […]

  • By Asif Iqbal Shaik
  • 4 weeks ago
Camera Assistant is getting more features, coming to more Samsung phones

Camera Assistant is getting more features, coming to more Samsung phones

Samsung released the Camera Assistant app for the Galaxy S22 series with the One UI 5.0 update. It gives more control over the camera behavior and performance to those who want that added level of control. Now, the company is planning to bring over those features, along with some more options, to more Galaxy smartphones. […]

  • By Asif Iqbal Shaik
  • 1 month ago
Galaxy Note 20 4G also gets February 2023 security update

Galaxy Note 20 4G also gets February 2023 security update

The Galaxy Note 20 was the first smartphone lineup from Samsung to get the February 2023 security patch. The update was only released to the 5G variants of the phones. Now, the company has released the latest security update to the 4G versions of smartphones. The February 2023 security patch is rolling out to the […]

  • By Asif Iqbal Shaik
  • 1 month ago
Unlocked Galaxy Note 20 gets the February 2023 update in the USA

Unlocked Galaxy Note 20 gets the February 2023 update in the USA

The Galaxy Note 20 series is the first in Samsung’s device portfolio to receive the February 2023 security patch. And among all the Note 20 variants, the international one was the first to break the ice. Now, carrier-unlocked Note 20 models in the USA are joining in. It’s quite a surprise seeing the US-bound carrier-unlocked […]

  • By Mihai Matei
  • 2 months ago