SamMobile has affiliate and sponsored partnerships. If you buy something through one of these links, we may earn a commission.

Notifications
    News for you

    Galaxy S23 users complain of touchscreen issues after One UI 6.1

    Firmware
    By 

    Last updated: April 3rd, 2024 at 15:43 UTC+02:00

    Samsung started rolling out the highly anticipated One UI 6.1 update for the Galaxy S23 series last week, but it hasn't been all roses for all users. We've heard complaints from Galaxy S23, S23+, and S23 Ultra users about various issues plaguing their devices after the One UI 6.1 update. A new one is now joining the list.

    Numerous Galaxy S23-series users have brought this new problem to light through the official Samsung Community forums. They claim that they began experiencing touchscreen issues after updating their Galaxy S23s to One UI 6.1. Some say they have non-OEM screens.

    One UI 6.1 hasn't been very kind to Galaxy S23 users

    Countless Galaxy S23-series user reports say that One UI 6.1 partially or entirely broke their touchscreens. Sometimes, they have to tap the screen several times before it registers. Other times, the touchscreen doesn't work at all.

    Several other Galaxy S23 Ultra owners say that the touchscreen became entirely unresponsive after the One UI 6.1 update, and that the only way around the issue is to use the S Pen.

    On the positive side, some Galaxy S23-series users say that the touchscreen problems went away after the update finished optimizing all apps and once they rebooted their phones.

    Interestingly, at least a couple of these affected users (from Reddit via Tech-Issues Today) admit that their Galaxy S23s have screen replacements that aren't OEM. In other words, they're not original parts.

    It is possible that other affected users have non-OEM screens but failed to mention this detail in their Samsung Community posts, but it's also just as likely that the issue and the non-OEM screens are unrelated.

    It's not like this is the first problem reported by S23 customers. Previous forum posts from Galaxy S23 users say the phones are running warmer after the One UI 6.1 update. Other say the fingerprint scanners are not as responsive as they once were.

    If this new Galaxy S23 touchscreen issue is widespread, Samsung will likely address it with a future firmware update. Particularly if the issue is unrelated to non-OEM components. Either way, we'll keep you posted as soon as we find out more.

    Via 1 Via 2 Via 3 Via 4 Via 5 Via 6 FirmwarePhone Galaxy S23Galaxy S23 PlusGalaxy S23 UltraOne UI 6.1 Buy the Galaxy S24 Now

    You might also like

    Two simple ways to check if One UI 6.1 brings AI features to your Galaxy

    Two simple ways to check if One UI 6.1 brings AI features to your Galaxy

    It's finally happening: One UI 6.1 is no longer limited to a handful of year-old flagship Galaxy phones. Since early May, Samsung has released the One UI 6.1 update for many more devices, both flagship and mid-range. As you may be aware, the features you get with One UI 6.1 depend on the device you […]

    • By Abhijeet Mishra
    • 9 mins ago
    One UI 6.1 update released to Galaxy A34 without any AI features

    One UI 6.1 update released to Galaxy A34 without any AI features

    After the Galaxy A54, the Galaxy A34 has started receiving the One UI 6.1 update in South Korea. Other countries and regions could soon receive the update for the Galaxy A34. Other high-end phones from Samsung, including the ones in the Galaxy S and Galaxy Z series phones, have already received the update in Europe, […]

    • By Asif Iqbal Shaik
    • 7 hours ago
    Galaxy Z Fold 4 gets One UI 6.1 update in India

    Galaxy Z Fold 4 gets One UI 6.1 update in India

    After the Galaxy Z Flip 5 and the Galaxy Z Fold 5, Samsung has started rolling out the One UI 6.1 update to the Galaxy Z Fold 4 in India. The update could also be released to the Galaxy Z Flip 4 in the country. The new One UI update brings several Galaxy AI features […]

    • By Asif Iqbal Shaik
    • 9 hours ago
    Galaxy Z Fold 3 gets One UI 6.1 update with AI features in USA

    Galaxy Z Fold 3 gets One UI 6.1 update with AI features in USA

    Samsung has released the One UI 6.1 update for the Galaxy Z Fold 3 in the US. The update has already been released for several other high-end phones from the Galaxy S and Z series in Europe and South Korea. The update has been released to the factory-unlocked units of the Galaxy Z Fold 3. […]

    • By Asif Iqbal Shaik
    • 10 hours ago
    Galaxy A54 starts getting One UI 6.1 update

    Galaxy A54 starts getting One UI 6.1 update

    Samsung has finally released the One UI 6.1 update for the Galaxy A54! The update has started rolling out in South Korea, and we expect it to hit the Galaxy A54 in many other countries and regions over the next few days. The company has already released the One UI 6.1 update to several high-end […]

    • By Asif Iqbal Shaik
    • 11 hours ago
    One UI 6.1 starts rolling out to Galaxy S21 in the US

    One UI 6.1 starts rolling out to Galaxy S21 in the US

    Last week, Samsung released the One UI 6.1 update for the Galaxy S21 in South Korea and Europe. Now, the company has released the update for unlocked Galaxy S21 units in the US. Other regions could get the update in the next few days. Unlocked Galaxy S21 units get One UI 6.1 update in the […]

    • By Asif Iqbal Shaik
    • 14 hours ago