Phones

Galaxy S10 video leak confirms an in-display fingerprint sensor limitation

Popular accessory retailer Mobile Fun, which offered us a glimpse at some of the Galaxy S10 cases yesterday, has now published a video that shows off a working Galaxy S10+. According to the retailer, the video was captured when the phone was being tested with screen protectors. The phone isn’t actually operated in the video, but we can see it with the screen on a couple of times.

The thing to note here is that rather ugly cutout on the screen protector for the in-display fingerprint sensor. We had heard from one case maker before that the Galaxy S10’s in-display fingerprint sensor may not work with screen protectors, and that limitation seems to be confirmed in this leaked video. Basically, instead of just the front camera cutout, those who opt to put a screen protector on their Galaxy S10 will also have to deal with a big gaping hole at the lower part of the display.

May just be a problem with glass screen protectors

The hole doesn’t seem to be visible when the screen is on, but this does mean that that part of the display won’t be as well protected as the rest. However, this may just be the case for tempered glass protectors and not regular ones. Tempered glass screen protectors probably add an additional layer of thickness that makes it hard for the fingerprint chip to register a touch, although we can hope Samsung will get around the limitation somehow with later flagships.

Check out the video below, and let us know what you think of that fingerprint sensor cutout on the screen protector! Will this finally get you to stop using screen protectors, or will you wait until Samsung is able to make the in-display fingerprint sensor work with screen protectors?

  • Model: SM-G975F
  • Dimensions: 74.1 x 157.6 x 7.8mm
  • Display: 6.4"(162.5mm) Super AMOLED
  • CPU: Exynos 9820 Octa
  • Camera: 12 MP.CMOS F2.4 45° Telephoto & 12MP F1.5/F2.4 77° & 16MP F2.2 123° Ultra-wide

44 Comments

Sign in »

44
Leave a Reply

This site uses Akismet to reduce spam. Learn how your comment data is processed.

Steveborough
Steveborough

Let the onslaught of compromises we loyal Samsung customers must deal with commence. License samsung pay to other manufacturers and release me from this hell!

Mettafox
Mettafox

Is not a limitation, is how this tech works. As all know, protective films have electrical resistance (some more than others), the same applies to waves. When you apply a protective film, you are basically creating greater electrical resistance between your finger and the electrostatic field of the screen. Unless the film is coated with something conductive like indium tin oxide, to improve electrical conductivity. Usually due to the thickness of the films, they do not cause great resistance and you don’t have problems. But for this case, is enough for the sensor doesn’t work properly. Because, the film will… Read more »

CsabaZz
CsabaZz

Who cares? Never used screen protectors and my phones didn’t have scratches. Except my S8 that I dropped down the floor and stepped on it many times. 🙂

strazzi
strazzi

I bothers me that samsung is puting in the market flagship phone that is at he same time 10 year aniversety and the phone has so pore desighn and is so compromised on all fronts. 10 ANIVERITY !!! WTF?

Rich Hamilton
Rich Hamilton

The ultrasonic fingerpfint reader is able to read through Screen protectors less than 0.8mm thick. That maximun thickness is what you need to look for when buying a screen protector.

RHBH
RHBH

If that’s true, goodbye S10, my S9+ will still be the best Galaxy S for one more year.

coolfire77
coolfire77

And I’ll stick with my s8+ for yet another year

DJ SNap
DJ SNap

Well, it seems to be time to stick with S9 or consider changing a brand… This is absolutely NOT acceptable. As user since SGS2 I am extremely disapointed…

Bobbingalong
Bobbingalong

You will struggle with other brands… Tried using the Google pixel and really didn’t like the stock android experience and miss a lot of the unique and useful Samsung UI tricks like the quick notification access etc…

Really looking forward to get my hands on the S10 8gb/512gb version and potentially the s10e 8gb/256 too… Though that’s going to be around nearly 2k 😱

djcbs
djcbs

Quite honestly, as much as I hate Chinese brands, Huawei has been offering the more compelling phones. The S10 line is so compromised and underwhelming that I wouldn’t be surprised if this year Huawei overtook Samsung in some markets like Europe.

Bobbingalong
Bobbingalong

I agree with you that in 2 or 3 years time Huawei will be the main android brand 🙁

In Hong Kong, where apple or Samsung use to be the number 1 brands in the smartphone market. now you going into the shops, Huawei are the top phones being pushed to the customers. The p20 pro and mate 20 pro are amazing for the price. Best camera on the market too. Leading in that department

DJ SNap
DJ SNap

I am afraid of struggle. My life is customized around Galaxy S.
However all of my phones were in perfect condition after my usage.
And I’m afraid that I won’t be able to keep S10 in perfect condition.

eduardornelles
eduardornelles

Tempered glass never worked properly on the Galaxy S lineup with curved display.

Bobbingalong
Bobbingalong

Very true… I always used the wet applied screen protector

preime101
preime101

I have had a tempered glass screen on my note 8 and 9 and they work very well, particularly in combo with the clear plastic case where the two complement each other well. Have saved my screen on a couple of occasions so far.

DJ SNap
DJ SNap

Never heard of Domeglass?

MagicalWingLT
MagicalWingLT

Let’s keep in mind that the iPhones have similar screen protectors with cut holes at the bottom…. Even the newest ones still have it…. So seeing this for a Galaxy phone for the first time isn’t a big deal.

cain1
cain1

Sorry, are you comparing 2 years old iPhone 8 with not yet released flagship from Samsung?

preime101
preime101

The difference is that the hole in the iphone was off screen, this would be withing the screen area, so touch movement would be severely impacted.

SWIZZBEATZ
SWIZZBEATZ

I am staying with my S9 plus.

Biransahin
Biransahin

Ehh, if you look closely at the video, particularly around the camera hole, there’s a screen protector on that phone.

locarno
locarno

This article is about hole for indisplay fingerprint sensor in screen protector.

Cesar Z
Cesar Z

If it is an ultrasonic fingerprint sensor, a workaround would be to register fingerprints before and after putting the tempered glass on the screen, not a definitive solution, but better than having a hole in the tempered glass protection

gourav92
gourav92

I hope instead of holes they would have went with bezels on top and iphone X like bending glass for below.

dreadsta
dreadsta

I would rather have an Irish scanner and fingerprint scanner on the back, instead of a in display fingerprint scanner. I use the Irish scanner a lot and don’t want to lose it.

utvic99
utvic99

How many Irish has it scanned up until now?

Biransahin
Biransahin

Lol!

Biransahin
Biransahin

With my wife being Irish she would be very displeased if her phone was only scanning her based on her nationality. Will there be an English scanner in the UK? And will a phone with an English scanner be able to recognise a Scottish person? These are questions that need to be answered. 🤔

davidkr98
davidkr98

Always thought it dont work well because of my glasses.. now i know that the main reason is that i’m from austria xD

Biransahin
Biransahin

😂😂😂

Bobbingalong
Bobbingalong

The s10+ looks massive, will avoid this big slab.

The s10e is looking to be a good option

djcbs
djcbs

Yeah…except for the supposed massive hit in screen quality.

I was trying to convince myself that the S10e would be the size of the S7 and maybe worth giving it at least a shot (if I don’t like it, I can do what I did and go back to the S7 anyway) but if the ppi does come under 500, it’s over. It’s bad enough to have to compromise on the fingerprint scanner placed too high, the lack of the third camera for no good reason and the hole in the display.

We’ll see.

Bobbingalong
Bobbingalong

The S10 is a mm bigger than the a6 2018 model. As I put one in my S10 case and it fits … Also after holding it, it’s does seem that bad.

The S10 is around the same size as an s8 in the official silicone case

djcbs
djcbs

Hmm. The A6 2018 is 2.2mm taller than the S9. Which means the S10 screen didn’t grow that much at the expenses of less bezel but rather by making the phone bigger. I’ve seen an S10e case fit in the iPhone X. The reviewer said “it fits perfectly” but, well, that’s hard to evaluate I think considering the hump on the back of the iPhone X. In any case, the iPhone X itself is 1.2mm taller than the S7. Meaning it’s 4.1mm shorter than the S9. So we could be looking at the S10e at 14,35cm tall and the S10… Read more »

Bobbingalong
Bobbingalong

Yeah I saw the video of the iPhone X fitting into the s10e which is also disappointing to me as the apple phone isn’t really a small handset. Think I will stick with the S10 as after playing with the a6 in the S10 case, it does feel bigger than the s8 and s9 but after a while it’s actually something I think I can live with. Only time will tell if it’s really going to be an issue being able to touch the top of the screen with my thumb in single hand use. The one ui will help… Read more »

djcbs
djcbs

Yeah OneUI didn’t solve anything for me on the S9, specially since it doesn’t apply to third party apps and that’s 99% of the apps I use. And the ones from Samsung I use – namely the theme Store – weren’t updated for OneUI. The S10 is completely out of the question. I hated the size of the S9 so much that I went back to a nearly 3 year old phone. So something even bigger like the S10 is completely ruled out. I’ll see the S10e in store once it comes out. Then I’ll see the price. Then I’ll… Read more »

strazzi
strazzi

Once again S10 look like a bad choice to spend my money.

cabbe86
cabbe86

Haha. 23 February has not even been here yet. Fake fake 😀

ionrazvan
ionrazvan

WTF is going on
Horible….
Even without screen protector i can see a circle with edge
Will not worth 500 euros…..
I waited a lot s10 to buy it, BUT with this sheet on the screen…no way…

Hambone01
Hambone01

There is no visible circle without a screen protector, Samsung puts a screen protector out of the box so that’s why it looks like that

Thuglyf
Thuglyf

I’d rather choose to have a home button with the FP sensor on it just like s7 and older versions than to have this bizarre experience of a cutout/hole on screen protector. You would never comfortably use the phone

fcaroll
fcaroll

Just imagine swiping or even just tapping on the keyboard with that thing in the way. A little… strange. And for what? For sure not for something more important than interacting with your phone after having unlocked it

djcbs
djcbs

I agree. But I’m not a fan of software navigation buttons/gestures either. So I’d gladly have the home button with fingerprint back.

Sp1tfire
Sp1tfire

Looks like tempered glass to me. Really curious to see if regular screen protectors will affect fingerprint usage.