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[Poll Results!] What do you find most frustrating about Samsung One UI

Samsung One UI has been under the spotlight ever since the company revealed it at its developer conference last year. It’s a beautiful interface that makes one-handed use easier on big-screen phones and introduces plenty of new features, and Samsung has also been pretty quick with releasing One UI through the Android Pie update for the Galaxy S9 and Galaxy Note 9.

But One UI isn’t without its problems. Some of it seems to be a result of Samsung rushing to get the official update out the door. Examples include the missing Night mode schedule or the inability to record videos in the camera’s Pro mode. Some of it is deliberate, like the new app icons or the dedicated mode for video recording in the camera. Multi Window functionality has been nearly cut in half because Samsung decided to go with the stock Android implementation, and minor features such as the option to put App Pair shortcuts on the home screen aren’t available as well.

Just how much of Samsung’s new user interface is frustrating will depend from person to person. And in our poll today, we want to ask our readers what they find most frustrating about One UI. So go ahead and vote and then expand on your thoughts in the comments section. The poll options may not include every One UI annoyance, and if you find the thing that frustrates you isn’t on the list, be sure to tell us by leaving a comment.

Results: The votes are in. 30 percent of voters say they think One UI is fine, and while it’s a small percentage, it’s what we expect with any new version of Android that comes to Galaxy phones. 22 percent of voters find the new app icons frustrating, while 14 percent aren’t happy with how Multi Window functionality has been reduced. 10 percent are still waiting for the Night mode schedule option (which is present on the S8 and Note 8 Pie betas), and 9 percent are not fans of the new interface in general.

What do you find most frustrating about One UI (Android Pie)?

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Moosehead1
Moosehead1

Any changes or updates to Samsung AR Emojis, as folks try out pie??

rognema
rognema

i own a note 9 and i miss the stacked recents menu. the new one is not even fluid like i’ve seen on other video reviews.
please bring back the stacked recents menu.

bobfrantic
bobfrantic

I wish they would bring back the Navbar as it was in Oreo… to start. I do NOT like gestures btw.

samsudan
samsudan

I wonder why none of you guys mentioned the battery and how it become horrible after the update for note 9 one ui?

siaho
siaho

The standby is really a tad worse + the phone loves to close apps during the night (and samsung browser tabs) even when the auto optimize option is turned off.

samsudan
samsudan

never had to worry about battery with 8.1

rognema
rognema

my battery is fine, by the way

ambaba
ambaba

Something that no one mentioned!!!!!!!
You cannot end a phone call from lockscreen anymore!!!
You have to double tap to the phone notification, then press return to call on the lower part of the screen and only then you can end a phone call with the person you’re talking to.
WHY REMOVE FUNCTIONALITY SAMSUNG???????????

Puriak
Puriak

Lack of UHQ upscaler with supported Bluetooth headset (Level U pro).
and overall sound output quality and settings ( wired via 3.5mm jack ) is worse than Oreo.

siaho
siaho

Agree on that one as someone for who audio is import and (both headphones and speakers). Both speakers and wired hp produces worse sound.

Puriak
Puriak

Exactly, and Dolby Atmos doesn’t work properly like before update.

rognema
rognema

i agree. you cant control volume onscreen anymore when in game mode or in youtube; now you only can use the volume rocker buttons. it’s a downer. smh

Thorstgold
Thorstgold

The night Mode schedule is there, it can Be activated in Developer Settings. Works perfect on my Note 9.

o0MHJ0o
o0MHJ0o

Really? How can people be okay with the stupid dedicated camera mode. Bare in mind it’s been replaced by a “switch camera” button! Of all things! We’ve been swiping to switch for how many years!? We didn’t need a button there!

ObeLoke
ObeLoke

The most frustrating thing is that they haven’t released yet for the snapdragon version xd

jessee1234
jessee1234

I agree 1000 percent! I would love to be able to join in on the conversation, however, i still don’t have it on my SM-N960U, and now the rumer is March or April? I will send this phone back to Samsung before I wait that long for an OS that is going to be outdated by the beginning of March!

GabrielMSM
GabrielMSM

Are not you going to talk about Call Recording that does not work, will they put you natively on the phone application?

Kaliaila
Kaliaila

The fact that the legality of it varies greatly from country to country and state to state makes it something that most choose not to make native.

GabrielMSM
GabrielMSM

This is not an issue that a manufacturer should intervene, because whoever commits the crime is a natural person and not the cell phone, here in Brazil it is allowed to gather evidence against its tormentor, is in our Constitution.

The Ghost 007
The Ghost 007

I believe that the next patch should fix many things 1) Video recording should dedicate with the camera and also video pro mode should be added. 2) The icons shape looks more professional on android oreo specially the icons shortcut those come from above the screen, they look like cheap staff and semiler to the icons those on loly pop. 3) Multi functionality like the post said cutting to the half. 4) Dolby atmos doesn’t work effectively I can see now any differences when I turn it on or off and Samsung should add the game mode to same options… Read more »

ufo626
ufo626

It’s called One UI the key word is one, all phone manufacturers focus on the user experience and how the user should feel as if using a unified environment with Samsung even with the ONE UI it’s not unified most icons have the simplicity on color and white logo yet other Samsung apps like the music, health, and store still have the multi color style, also the watch and other gear each have different icons it’s my gear sport is from a different manufacturer connected to my Note9 the icons never match and will never match as long as Samsung… Read more »

viomen
viomen

Why no one here commenting the Dolby atmos. Samsung has killed it permanently in pie.

Shimy
Shimy

In what way? I still have it on Auto and all the other options seem to be there.

The Ghost 007
The Ghost 007

Yea dolpy atmos without any functionality now

Biransahin
Biransahin

No it hasn’t. Dolby Atmos is working perfectly.

Puriak
Puriak

there is but not works like before!its buggy now!

GS7edge
GS7edge

They better rework the UI design in the next update

mohsin845
mohsin845

Ugliest Icon Pack Ever I Seen On Samsung Phone. Previous Icon Were Best. Please Samsung Putoff this Icon

phax
phax

Can’t agree more. Overall OneUI look (dark mode of course) is good for me now, but Icons are terrible. I wasn’t a big fan of the old ones, but I now realize they looked WAY classier and better fitting the device style than the new ones. What would be wrong if Samsung provided the OLD Oreo icons as an Icon pack in Themes? I assume 3P can’t do that because of copyright, but THEY could. Note there are Galaxy Oreo-like icon packs in PlayStore but require you to change launcher, defeating the purpose… BTW I know you can’t mix dark… Read more »

aramisss
aramisss

1. No auto volume-up for alarm clock;
2. No messages blocking by phrase, only by phone number;
3. Every time viber and whatsapp resets after update (using dual messenger feature, so they both jus resets without any warning, and i have register all a new)

siaho
siaho

Also now you can’t fine tune the volume ingame, you can’t press and move the volume mini slider…

djcbs
djcbs

The new split screen is absolutely useless. I don’t know WTF was Samsung thinking. They had the best implementation of it and they went ahead and ruined it. Same about the clock in the status bar that Samsung idiotically moved to the left for no good reason. Which ended up with me going into system tuner and turning off the clock altogether. Can’t stand it on the left. Other than that, everything seems fine and the big headers, while not pleasing to look at, are pretty damn good making everything reachable. HOWEVER…for the S10 I really think Samsung should allow… Read more »

DennisHolmfeldt
DennisHolmfeldt

Yea WTF. How can they even think that it was a good idea to move the clock. Dam you Samsung and dam Djcbs for pointing it out 🙁 I was excited for Pie bit no longer.
Samsung should at least have a option to move it back

wajie
wajie

I notice no option video record in UHD and UHD(60fps)

jekylnaruto
jekylnaruto

there is lol. just go to settings press rear camera and highlighted blue numbers. u can see UHD 60FPS. maje sure u are in video mode when changing the camera video setting.

wajie
wajie

Thanks for that advice

Biransahin
Biransahin

Of course there is. Learn how to use your phone man!! Lolol

jddimov
jddimov

Samsung Galaxy S9+ owner here. I am starting to think that i will never get the update. Haven’t recieved it yet and i can’t give my oppinion.

erjoncota
erjoncota

Better stay with Oreo , Samsung Removed all useful options on Pie update

cyvox
cyvox

Pie on my 9+ is excellent..run really snappy..love the night mode and the overall UI, really practical to put functions within thumb reach.. feel like i have a new phone..love the experience..well done Samsung. aiming to get your S10+ / Note 10

Biransahin
Biransahin

I agree, @cyvox and there are a lot of complainers here. Sometimes the comments section feels like a club for cranky old women. Lolol!

Gunter2
Gunter2

It’s very good . I like it a lot. No complaints.

mefistoreyon
mefistoreyon

Same.

mtbrown262626
mtbrown262626

The thing I find most frustrating is the fact I don’t even have it yet.

chrisnunn77
chrisnunn77

Running One UI on my Telus Note 8.. its beta so the little glitches dont bother me at all. It’s nice. Liking dark mode. What I’m not liking.. is Samsung.. I’ve had nightmare customer service experiences with them since Galaxy S2 and I’ve grown very tired of chasing updates and listening to the joke excuses when it comes to why they are so so so slow.. its 2019 now.. Apple drops updates to the world all in one day pretty well. So I’m taking a Samsung break! Picking up new phone next week and I’m looking forward to not digging… Read more »

Hambone01
Hambone01

I dont know what country this in concerning but in the U.S. ita decent, good luck getting a phone that doesnt look like a waste of money next to the S10.

chrisnunn77
chrisnunn77

I’m not worried. I like Galaxy phones.. I’ve had them all.. all the iPhones too.. I’ve just simply grown tired of seeing people around the world using the same model as me.. but updated miles ahead.. Carriers in Canada really suck… they’re incredibly slow.. especially when it comes to Samsung. I dont get it.. just looking for a change for now..

fcaroll
fcaroll

I think they made a lot of aesthetic and even functional changes but the touch-interaction areas (for buttons, toggles etc) are still too small/inappropriate. For example, the settings button in the notification panel is now easier to reach but you can still “miss” it, even if you kind of got it with your fingertip, so you’ll end up with something of a scroll instead of opening the settings app. This is a little thing but it can make using the UI very annoying

Kaliaila
Kaliaila

Honestly, I would rather get a scroll when I am trying to select something, than be constantly selecting stuff when I am trying to scroll.

fcaroll
fcaroll

That does not happen because buttons can’t be pressed if you swipe (to scroll), but a “scroll” can happen if you touch the button and then move your finger away because you thought you didn’t miss the button. Personally I often swipe away from a button I pressed to avoid triggering the related function because meanwhile I’ve changed idea, and that’s how it works

erjoncota
erjoncota

I don’t like Pie update app icons,too useful options are removed,the overall look of UI and so many things , except improved security, battery management and improved options for one handed use , In my opinion Oreo update was the best software till now so I don’t care if Samsung will leave S7 edge with Oreo