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Last updated: June 14th, 2018 at 16:45 UTC+02:00
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Samsung seems to be ignoring owners of the unlocked Galaxy S9 and Galaxy S9+ in the US at the moment, just like it initially did with the unlocked Galaxy S8. A few publications have written about it, and we have been receiving emails from our readers complaining about the same. Samsung is yet to release a single security update for unlocked versions of its newest flagships in the US. Unlocked units continue to be on the February security patch, and even carrier variants have received updates sparingly, with at least AT&T yet to release a single security update.
When questions were raised about the Galaxy S8 Oreo update for unlocked units, Samsung made the claim that updates for unlocked units take longer because they have to be tested to work properly on all supported networks. But three months is a long time for testing security updates, which are significantly smaller than a major OS upgrade, so it's a rather poor show of support by the Korean giant for owners of unlocked Galaxy S9s in North America.
Now, Samsung does note in the terms and conditions over on its dedicated website for security updates that some carriers may follow a quarterly schedule even for devices that are supposed to get monthly updates. It's possible, then, that we could see an update for the unlocked Galaxy S9 and S9+ in the coming weeks. But nothing is certain unless that update starts making the rounds, and one should hope the Korean giant won't be displaying the same callousness when it comes to the Android 9.0 update.
We have reached out to Samsung for a comment on this matter and will update the story when we hear back. Have you bought an unlocked Galaxy S9 or Galaxy S9+ in the US?
Abhijeet's writing career started with guides for custom firmware for Samsung devices (including the original Galaxy S), and he moved to SamMobile in mid-2013 and worked up the ranks to Editor-in-chief. In addition to phones and mobile devices, his interests include gaming on both PC and console, PC hardware, and spending countless hours on YouTube watching videos on tech, movies, games, politics, and internet dramas.
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