The Galaxy S8 and Galaxy S8+ haven’t been getting updates as frequently as one would like for flagship phones. They’re also not getting them quickly enough, as evident by the fact that many regions saw the October security patch hitting the devices in mid-November. If some reports from S8 and S8+ users are to be believed, the November update, which started rolling out a few days back, couldn’t come sooner, as the update with the October patch (firmware version G950FXXU1AQJ5) may have broken fast charging on some units.
Galaxy S8 and Galaxy S8+ fast charging may be broken for some
Owners of the S8 and S8+ have taken to Twitter and the Samsung community forums to voice complaints about fast charging no longer working on their device after grabbing the latest update. The problem seems to be software-based, as folks say fast charging doesn’t work even with Samsung’s original charger and with fast charging enabled in the battery settings. According to one of our readers, wireless charging has been affected, too, at least with a third-party charger. We checked our devices to see if fast charging is working and none of our units seem to be affected, so it’s possible this isn’t a very widespread issue.
@SamsungSupport my s8 stopped fast charging after the latest update. It takes almost 6 hours to charge. HELP!
— Marielena Hernandez (@9a51831a9c4f445) November 26, 2017
But that’s not to say it’s not a serious issue, especially for S8 owners who already deal with average battery life and would hate for fast charging to stop working as well. It’s also unclear if the update with the November security patch fixes things. Samsung or its forum admins haven’t acknowledged the issue yet, but hopefully, the company will fix this problem soon and not ignore it in lieu of its work on the Android 8.0 Oreo beta.
We will update this article once Samsung offers a statement on the matter. For now, let us know if your Galaxy S8 or Galaxy S8+ has been affected, and if some solution worked for you, feel free to tell us so we can share it with our readers.
@SamsungSupport GM, My fast charger for my galaxy S8 just stopped working. I now say 5 hours to charge. I went into settings to see it fast charger was still on & it is. Can you help please? Thank you!
— One moment at a time (@justeeks) November 13, 2017
Updated to include information on wireless charging being an issue as well.