Phone

Galaxy S8 wireless charging issue being reported by some users

It’s not uncommon for a new smartphone to face some teething problems. As Samsung puts the final touches on the update that’s going to address the Galaxy S8 display’s reddish tint issue, many Galaxy S8 owners are complaining about a new issue that has to do with the handset’s wireless charging function.

Some Galaxy S8 and Galaxy S8+ owners are complaining that they are unable to charge their device using Samsung’s Fast Charging pad. Some find that the company’s older charging pads are not working even though the devices are on the Qi standard and should work with these pads.

A temporary fix that appears to be working for users involves using a non-Samsung Adaptive Fast Charger with the older pads which will enable them to charge the device at slower speeds. Others just get a notification on their device which says that wireless charging has been paused.

An argument can be made that perhaps Samsung is preventing wireless Fast Charging from working on older pads as it wants to limit the possibility of any issues with the Galaxy S8’s battery. If that is indeed the case the company should make that clear to customers so that they don’t keep thinking that their new device has an issue.

If that’s not the case, it may just be a firmware bug that could be causing this issue and that can easily be addressed via a software update. Have any of you faced this issue? Let us know in the comments below.

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ace123456
ace123456

i bought an original qi wireless charger and the cable and the charger are original samsung us type-c and the fast wirreles load takes 2 hours and 38 minutes … it’s a bug or a limitation of the software because at my old s7 edge it takes an hour and 30 were ready.
why samsung does not first test its applications and equipment and launches things that are very disturbing and cost a lot of money ?

Lssar
Lssar

Can’t completely charge my S8 (Exynos) with any wireless charger (I have 3 different), always stops at around 85%.

lucus_d
lucus_d

For the first time it works just fine. Second time it gave me some issues. But I change the position and it seems to work for now.
My s7 edge doesn’t do this at all.

mkeppy2
mkeppy2

Same problem here with my s8+. I have 2 wireless chargers, a flat one (works fine) and the standing one almost vertical which doesn’t work.

o0MHJ0o
o0MHJ0o

Yeah, I do not have issues with my S8+ works fine with all my old fast wireless Samsung chargers, the pad, the stand and the S8 convertible. also, less issue with positioning, better charging coils because I can actually charge this on the stand upside down too lol

olajidekowe
olajidekowe

I said it last week that this SAM mobile guy is on Apple payroll.

Tekproph
Tekproph

This is a firmware problem more than likely related to your carrier firmware.

markstep1
markstep1

it works fine with the s8+ you just turn the phone sideways instead, cause the Charge pad on the + is higher up, turning phone sideways charges it without a problem

manosnike
manosnike

For those have problem try use the original S7 charger connected to the charge pad, i had the same issue with 3rd party AUKEY dual usb charger. Was working perfectly with S7 but i had to change to original S7 charger in order to work with S8

lalithbhaskar
lalithbhaskar

I too had the same issue on my s8 plus with my old wireless pad.

markstep1
markstep1

mine is working on all my s6 s7 fast chargers same as your video

zomby
zomby

I’ve had no issue with either my old Samsung wireless pad (not fast charging) and my new Seneo Fast wireless charger stand. My Galaxy S8+ charges fine with either of them.