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Samsung served with a lawsuit over bloatware in China

The Galaxy S6 and S6 edge allow users to disable a lot more pre-installed apps than was possible on existing Samsung phones, but it looks like the company’s penchant for bloating its devices has gotten it in trouble over in China. The Shanghai Consumer Rights Protection Commission has filed a lawsuit against Samsung (and local manufacturer Oppo) alleging that the Galaxy Note 3 does not allow users to uninstall a lot of pre-installed apps.

According to the commission, the Galaxy Note 3 (the Chinese model) comes with 44 apps installed out of the box, and it wants smartphone manufacturers to state on a product’s box what apps have been installed and how users can remove those that they do not need. The commission is also alleging that some of these apps steal cellular data, thought out of the 20 smartphones tested, it did not lay the blame for this particular wrongdoing on Samsung’s phone.

Maybe this is what we all need for manufacturers to stop putting apps that can’t be uninstalled on their smartphones, but it remains to be seen if this lawsuit will bear any fruit for what has been a major evil in the smartphone industry for a long time. A Chinese court ruled in favor of Apple in a similar case last year, and it’s very likely Samsung will come out of this without any repercussion.

Via Source

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martindale
martindale

Who gains by having the apps made uninstallable? I fail to understand which party wins by having the apps made uninstallable. It is bizarre, so far as I can see nobody wins, the net satisfaction to all parties is diminished by this practice, no individual party can have any gain, and yet it continues! Why?

mcbrain
mcbrain

In fact all win, since Google does not optimize the OS and offers applications that can not be uninstalled, phone manufacturer that he does not optimize OS or does just enough to put more applications that you can not uninstall and carriers that adds other applications that can not be uninstalled. And beside them all manufacturers of accessories. Why all services start shortly after boot even if you do not use all those applications? The result is that for the average user even a phone with top hardware becomes very slow after a few months and he ends up buying… Read more »

lorinkundert
lorinkundert

The solution is simple, if you don’t like it, don’t buy it. It’s the lawyers that are going to get rich.

TurkishStyle
TurkishStyle

Bloat should be at least to be disabled..

G83917
G83917

This is a huge problem with the N910U model of Galaxy Note 4 from Hong Kong. It comes with useless facebook, instagram, messenger, pages, whatsapp, com.facebook.appmanager, com.facebook.system, pages manager.

kronicle
kronicle

It’s not manufacturers that pile on the bloatware! Most carriers do allow you to at least deactivate bloatware. But for instance….. here in the US Sprint, Verizon, AT&T all pile on their own bloatware and almost none of it can be removed or uninstalled!!! But does any of these writers notice that Oppo and Samsung are being hit there for the same thing? Does anyone realize that carriers in Singapore are guilty of doing the same thing as US carriers? No!!! They’re going back to manufacturers for doing what Apple gets away with installing their own Bloatware on iPhones and… Read more »

kronicle
kronicle

I mean Shanghai….. not Singapore!

Channel42x
Channel42x

Moesten ze die rommel ook eens af laten he, en de mensen zelf laten kiezen wat ze installeren via Samsung Apps. En achteraf kunnen ze ‘t weer verwijderen indien niet meer gewenst.