Opinion

Samsung just gave me a reason to skip the next Galaxy Fold

It’s almost April. The Galaxy Fold hasn’t been updated to Android 10 and One UI 2.0 yet. Yes, I know Samsung has said from the start that the Fold is scheduled to get Android 10 in April, but it still feels off. And while my Fold languishes on Android Pie six months after it went on sale, Samsung is rolling out a big new update that brings software features from the Galaxy S20 series to the Galaxy S10 and Galaxy Note 10.

Let this sink in: I paid €2000+ for the Galaxy Fold, but while I wait for Android 10, Galaxy S10 and Galaxy Note 10 owners have already received the latest version of Android and functionality from Samsung’s latest flagship smartphone. I get that the Galaxy Fold isn’t Samsung’s highest priority. The sales figures of the Galaxy S10 and Galaxy Note 10 series trump those of the Galaxy Fold, and it’s only natural the company pools its resources into its more popular and mainstream smartphones.

Enough is enough, Samsung

Months ago, I wrote how Galaxy Fold owners would love to see new software features that take advantage of the foldable form factor, even if these features turn out to be experimental. But Samsung didn’t get my message, and forget experimental features, we’re even waiting for Android 10 to this day. That, and the 5G model continues to receive monthly security updates weeks after the LTE variant, so whether or not you’re a Galaxy Fold user, you can see how poor Samsung’s software support for the device continues to be.

The Fold has barely been in the market for six months, and the lack of flagship-like support on the software side is just downright sad. And it really makes me wonder: Why would I want to throw my money on the Galaxy Fold 2 (or whatever it ends up being called), when Samsung is so disrespectful to those of us who picked up its first foldable phone despite the $2000 price tag and despite its experimental nature?

  • Model: SM-F900F
  • Dimensions: Unfolded: 160.9 x 117.9 x 6.9 mm Folded: 160.9 x 62.9 x 15.5 mm
  • Display: 7,3" (185.4mm) Super AMOLED
  • CPU: Qualcomm Snapdragon 855
  • Camera: 16 MP, CMOS F2.2 & 12MP, CMOS F1.5/F2.4Wide & 12MP, CMOS F2.4 Telephoto

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drzeller
drzeller

Are you complaining that they are keeping to their schedule?

How many models get an OS update within 6 months of launch? Few if any.

How many niche products get greater support than volume products that cost a significant amount as well?

And, back to the first point.

I really don’t know why you wrote this. Everything is consistent with what expectations were when you got it. Isn’t it unfair to take them to task for this?

Illmatic77
Illmatic77

Nice! My time to shine. I’m a former owner of the Galaxy fold and Galaxy z flip. I returned the Galaxy fold for the z flip because the front screen is way to small to use like a normal phone so you end up texting and emailing from the tablet form looking silly in public lol. It’s also heavy af even without the case and on top of that you can’t get it wet and you have to baby it. Now for the z flip. I loved the z flip and opening it with one hand, however after a week… Read more »

daviffr
daviffr

I have a galaxy fold and I’m feeling exactly the same way. In Brazil is even more critical, we are still with February security patch (yes, true). It is incredible what Samsung is doing with FOld owners in terms of software updates. Very disapointed.

Gunter2
Gunter2

It’s disappointing but you are a product tester for an experimental design, so it’s a risk you took. It’s possible Samsung don’t see a real commercial future in the technology as it is right now so personally I wouldn’t expect it to have a lot of priority over the many millions of other phone users. I wonder will we even see a Fold 2 as they only reached half of the 1 million target they set for this device. If Fold 2 comes and it’s not a success, it’s finished. I don’t think flexible screen tech is ready for the… Read more »

Gunter2
Gunter2

I think it’s a failed experiment. I don’t think foldables are going to be the future of smartphones as long as screens are plastic. Despite the Ultra thin glass claim on Z Flip, the surface is plastic, the surface is fragile and will scratch. People like you Danny paid €2,000 to be guinea pigs for a new technology. I know that you were well aware of the fact so you shouldn’t be overly disappointed if Samsung decide to drop this project completely for a few years until they get the screen technology to a stage where it’s actually strong enough… Read more »

Saranan Majilya
Saranan Majilya

It’s look like third kid of a goat.

keithsanantonio
keithsanantonio

Is Samsung having a problem with software updates on tablet? My Galaxy Tab S6 last update is December 2019. There is no monthly security patch? Also it’s been a month since Galaxy Note 10+ provides security update. No security patch for March as of today.

Abhijeet M.
Abhijeet M.

Tab S6 was always in quarterly schedule, Samsung doesn’t put tablets on monthly schedule most of the time.

drzeller
drzeller

The Note 10+ update is already out depending on your carrier. I got it a couple of days ago.

JSH1973
JSH1973

The Galaxy Note 10 Plus 5G is nearly a month later for updates than the non 5G version as well, last few months it has been the last day of the month or 1st of following month.

odeeee
odeeee

1st world problems, Samsung have your money now, that Fold was a mere money generator to promote the Galaxy S20. Even the S10 will get updates faster than that expensive Fold toy.
Samsung are an overpriced phone product for what it does and is slowly being overtaken by the Chinese Market, many of whom can produce comparable phones at a lower price point.
They also in many cases, bring out updates way faster than Samsung ever will. Samsung are now old news. Their midrange phones, are priced at many other manufacturers High end phones.

henklbr
henklbr

+1, Danny… 👍🏻