(9 days left!) Be the first with a 200MP camera! Visit Samsung to reserve and gain $100 in Samsung credit!

SamMobile has affiliate and sponsored partnerships. If you buy something through one of these links, we may earn a commission. Learn more.

Can’t use Samsung Pay on your Galaxy S9? You’re not alone


Last updated: March 15th, 2018 at 20:55 UTC+01:00

Here’s another issue that is troubling some Galaxy S9 and Galaxy S9+ owners, at least in the United States. Those who bought unlocked versions of the S9 and S9+ in the US are having problems getting Samsung Pay to work. The Play Store listing for Samsung Pay says the app is not compatible, while the preloaded version of the app says there’s an update but doesn’t actually install it when the user tries. A Samsung customer care representative has reportedly said that unlocked models “are experiencing issues with Samsung Pay” and an update will be rolled out soon.

Samsung Pay not playing nice with the Galaxy S9 in the US

While most reports say the Snapdragon version of the phone is affected, some have also reached out about the same issue on imported Exynos units, suggesting it may be a problem with Samsung Pay in the US rather than the phone. At least T-Mobile’s version of the first Galaxy S9 update didn’t bring a solution, so it does seem like buyers of the S9 and S9+ in the US will be unable to use Samsung Pay out of the box. Here’s hoping a fix is released soon, as there’s nothing worse than being able to use one of the major features on a new phone, especially a flagship like the Galaxy S9 or S9+.

Have you faced issues running Samsung Pay on your Galaxy S9 or Galaxy S9+? Let us know in the comments, and if you’ve managed to find a workaround, feel free to share it with us for the benefit of other Galaxy S9 users who may be having the same problem.

Also Read[Poll] Galaxy S9 fingerprint reader stops responding at times, needs a reboot to fix

Via Source 1 Source 2 Source 3 Phone Galaxy S9 PlusSamsung Galaxy S9Samsung PayUS
Load 12 comments

You might also like

Galaxy Z Fold 4, Z Flip 4 get January 2023 security update in US

Yesterday, Samsung released the January 2023 security patch to the Galaxy Z Fold 3 and the Galaxy Z Flip 3. Today, the company is rolling out the same security update to their successors, the Galaxy Z Fold 4 and the Galaxy Z Flip 4. The update is currently rolling out the carrier-unlocked variants of the […]

  • By Asif Iqbal Shaik
  • 5 days ago

US version of Galaxy A42 5G gets November 2022 security update a month late

Samsung has released the Android 13 update to the Galaxy A42 5G. However, it is currently available only for the Korean version of the phone (SM-A426N). While the other variants of the phone are awaiting the Android 13 update, Samsung is rolling out November 2022 security patch to the carrier-unlocked version of the Galaxy A42 5G […]

  • By Asif Iqbal Shaik
  • 1 month ago

Galaxy S22 gets Android 13 update on T-Mobile’s network in the US

Samsung started rolling out the Android 13 (One UI 5.0) update to the Galaxy S22 last week. However, this update wasn’t meant for devices in the US. A few days later, the update rolled out to unlocked models in the country. Now, the Android 13 update is rolling out to the Galaxy S22 lineup on the T-Mobile network. […]

  • By Sagar Naresh
  • 3 months ago

Samsung’s Eco Box for mobile waste collection is now available in 34 countries

Samsung has been taking progressive efforts toward adopting business models for better climate sustainability. It was even ranked at the 6th position (out of 50) in BCG’s 2022 list of “Most Innovative Companies.” The company is also committed to the collection of mobile waste and now has installed its mobile waste collection box called “Eco Box” in […]

  • By Sagar Naresh
  • 3 months ago

India fines Google for imposing unfair conditions on Android manufacturers

India is the latest country to hit Google with a multimillion-dollar fine for imposing unfair conditions on Android smartphone manufacturers, including Samsung. CCI (Competition Commission of India) has fined Google an equivalent of approximately $162 million for giving an edge to its Android apps using restrictive terms. The fine has been imposed because of Google’s […]

  • By Sagar Naresh
  • 3 months ago

Samsung turns smartphones into points of sale for Belgian merchants

Samsung has partnered with Mobco and Viva Wallet in Belgium to offer small and large merchants a secure mobile payment solution. Since July 1, 2022, Belgian regulations say that merchants need to offer at least one electronic payment solution to their customers. And because not every merchant has the necessary infrastructure, Samsung has thought of […]

  • By Mihai Matei
  • 4 months ago