SamMobile has affiliate and sponsored partnerships. If you buy something through one of these links, we may earn a commission. Learn more.

Samsung can find out if you’ve thrown your Galaxy Z Flip 3 around


Last updated: October 5th, 2021 at 15:22 UTC+02:00

Samsung appears to have taken extra precautions against false warranty claims for the Galaxy Z Flip 3, as it turns out that the new clamshell flagship phone is logging all acceleration-based free-fall events. Samsung engineers can refer to these logs when a customer wants to make a warranty claim to determine if the damage should or shouldn’t be covered by the warranty.

Using these logs that record free falls based on accelerometer data, Samsung engineers can determine if a Galaxy Z Flip 3 that was brought in for repairs got dropped from distances higher than 1 meter. If it was, Samsung can refuse to provide free repairs even if the phone is under warranty.

Be kind to your Galaxy Z Flip 3 if you value your warranty

There already are a few stories from Galaxy Z Flip 3 users (via @FrontTron) who were either granted or denied free repairs under warranty. One Galaxy Z Flip 3 user reports that Samsung was willing to repair the phone under warranty even after engineers determined that the device in question was dropped three times, with the last drop taking place 10 hours before the screen broke. However, the company was a little bit more lenient because the warranty claim was issued not 14 days after the purchase. Said user got lucky, but not everyone might.

In conclusion, if you own a Galaxy Z Flip 3, don’t make a habit out of throwing your phone on the couch or mishandling it. The accelerometer data will be logged, and you could face difficulties later down the line when you might need to make a warranty claim at a Samsung service center.

It’s unclear of the Galaxy Z Fold 3 logs accelerometer data the same way, but we wouldn’t be surprised if it did. We’ll keep you posted if we find out more.

Join SamMobile’s Telegram group and subscribe to our YouTube channel to get instant news updates and in-depth reviews of Samsung devices. You can also subscribe to get updates from us on Google News.

Galaxy Z Flip 3 review

Phone Galaxy Z Flip 3
Load 2 comments

You might also like

You basically get the Galaxy Z Flip 3 for free with this Samsung deal

Samsung’s Summer Sales event brings plenty of amazing deals. Just yesterday, we covered one of the best …

  • By Adnan Farooqui
  • 21 hours ago

AT&T’s trade-in deal can get you up to $800 off on high-end …

Most good offers from cellular network carriers are usually limited to new customers. However, AT&T is run …

  • By Asif Iqbal Shaik
  • 2 days ago

Samsung Unpacked 2021 trailer was YouTube’s most popular video a …

Samsung Unpacked August 2021 was a big deal for the company. It unveiled the Galaxy Z Fold 3 and the Galaxy Z …

  • By Adnan Farooqui
  • 3 days ago

Galaxy Z Flip 3 gets camera improvements, auto framing with June 2022 …

Last week, the carrier-locked model of the Galaxy Z Flip 3 received the latest security update. Today, the int …

  • By Asif Iqbal Shaik
  • 1 week ago

Galaxy Z Flip 3 folded for record 418,503 times in extreme test, well …

Samsung is the number one foldable smartphone brand for a reason. Its Galaxy Z series smartphones are pretty r …

  • By Asif Iqbal Shaik
  • 1 week ago

Carrier-locked Galaxy Z Flip 3 gets June 2022 security update in the U …

While Samsung’s high-end and mid-range phones and some tablets have received the June 2022 security upda …

  • By Asif Iqbal Shaik
  • 1 week ago