Samsung's new user manual can be used by people with low vision

Samsung has been focussing on making its digital devices more accessible to everyone. After the introduction of features like Relumino Mode on its TVs, the company has created user manuals for its home appliances that can be used by people with visual impairments.

Samsung announced earlier today that it has released an AI-powered user manual for home appliances called ‘How to Use for Everyone’. This user manual can be accessed on Samsung’s website and the Sullivan+ app. Its release coincides with White Cane Day, established in 1980 by the World Blind Union to raise public awareness about visual impairment issues and protect the rights of those affected.

The South Korean firm collaborated with TUAT, a startup specialising in visual assistance apps. Earlier this year, Samsung selected the company through its C-Lab Outside startup incubation programme. With TUAT’s assistance, Samsung developed user manuals that provide detailed descriptions of how to perform various tasks related to appliances. These manuals can explain text and accompanying images.

For example, it can provide detailed descriptions of the product’s appearance and control panel locations. It also explains how to use voice control and accessibility features, such as attaching tactile stickers to buttons, switches, and other controls for people with visual impairments. Additionally, it can describe physical characteristics, like a door handle being slightly larger than a user’s hands.

Users can ask questions about the product in their natural language, and the AI-powered user manual will find the relevant information and explain it in detail. It also has the table of contents and frequently-asked questions. It is currently available for the appliances listed below in Korean language.

Samsung plans to bring this feature to 20 additional languages, including English, French, and Spanish in the future. It is also bringing additional accessibility features, including black and white, color inversion, high contrast, and screen zoom to appliances with 7-inch and 9-inch touchscreen displays.

Yang Hye-soon, Vice President of Samsung Electronics’ Digital Appliances division, said, “We will continue to improve accessibility so that all users can use Samsung products without inconvenience. We will continue to combine innovative technologies with social values ​​to provide a better user experience.“