Samsung confirms Galaxy S26 Ultra's red screen issue isn't hardware-related

A few days ago, it was reported that some Galaxy S26 Ultra units had started experiencing a red screen issue. On affected devices, a rectangular area in the center of the display shows a reddish tint. Samsung has now issued an official clarification.

An official notice was posted earlier today in the Samsung Members app in South Korea. According to the notice, the reddish tint appearing in the center of some Galaxy S26 Ultra displays is related to software and can be fixed through a calibration. Owners of affected devices can visit any official Samsung service center for the calibration, regardless of their phone's warranty status. The company is also offering same-day service for this issue.

Samsung is also preparing a software update for the Galaxy S26 Ultra to fix the red tint issue. Information about the update's release timeline will be announced soon.

You can find the official notice below.

[Notice] Galaxy S26 Ultra Screen Calibration Service Support Information

Hello.

We sincerely apologize for the inconvenience caused by an issue where the center of the screen appears reddish on some Galaxy S26 Ultra products.This phenomenon can be resolved through a software calibration fix. If you visit a national service center, you can receive immediate complimentary calibration service regardless of your product's remaining usage period, and same-day processing is available.

For our customers' convenience, Samsung Electronics is also preparing a method to apply the software calibration without requiring a service center visit (via a remote update). We will provide details on the distribution schedule as soon as the preparation is complete.Samsung Electronics will continue to strive to provide a better user experience for our customers.Thank you.