Be the first, order the brand new Galaxy S24 FE, Galaxy Tab S10 Ultra, order the KING Galaxy S24 Ultra!

SamMobile has affiliate and sponsored partnerships. If you buy something through one of these links, we may earn a commission.

News For You
News For You
Notifications

Galaxy A55 users, are you facing fingerprint issues on your phone?

Phone
By 

Last updated: June 19th, 2024 at 13:45 UTC+02:00

After a couple of years of muted upgrades, Samsung brought a major improvement with the Galaxy A55. It is the first mid-range phone from Samsung to feature an AMD RDNA-based GPU. However, one thing that has continued without any improvement is the Galaxy A55's fingerprint reader, and people are facing related issues.

Galaxy A55 fingerprint issues persist even after multiple software updates

It is common to find bugs on new phones during their launch phase. However, even after multiple software updates, some Galaxy A55 users continue complaining about fingerprint reader-related issues on the device. It uses an in-display optical fingerprint reader, which is slower and less reliable than capacitive and ultrasonic fingerprint readers found on Samsung's high-end phones.

Users have found the Galaxy A55's fingerprint reader to be very slow, and some say it doesn't recognize their fingerprints half the time. People have used social media platforms like Reddit and Samsung's forums to complain about the issue.

And this isn't a new issue. Some Galaxy A55 users have been complaining about the phone's slow and unreliable fingerprint reader since its launch. Even after installing the April 2024 security update, the device seems to be facing fingerprint reader-related issues. Even some reviewers claim that the fingerprint reader on their Galaxy A55 is not particularly fast.

The story continues after our video.

People have complained about the fingerprint reader being slow and unreliable in this lengthy thread on the Samsung Community forum. Sometimes, it works without any issues, but sometimes, it fails to recognize fingerprints or is too slow to authenticate the user's fingerprints.

Some users claim the fingerprint reader works better after turning off the face unlock feature. Not every Galaxy A55 user is facing this issue, but some people are facing it.

What can you do to try to solve the Galaxy A55 fingerprint issue?

Usually, fingerprint readers have issues when you use sub-par tempered glass screen protectors. Try removing the screen protector and using it for a couple of days. You can also try to delete the existing fingerprints on your phone and re-register them. Sometimes, this solves the issue. Some users tried this solution, but only a few seem to have succeeded.

Samsung should solve this problem as soon as possible if it doesn't want to lose potential buyers for its future phones. Currently, Samsung hasn't officially acknowledged this as an issue, so if a fix is coming, it will not come anytime soon.

Phone Galaxy A55 Follow SamMobile On WhatsApp
Scroll for more related content
News For You

You might also like

New Galaxy A55 update brings October 2024 security enhancements

New Galaxy A55 update brings October 2024 security enhancements

Samsung has released a new software update for the Galaxy A55. It brings the latest security enhancements to the company's most premium mid-range smartphone of 2024. The update is rolling out in some Asian countries as of October 11 and is identifiable by the build number A556EXXS5AXI4. Like all other Galaxy smartphones that have received […]

  • By Abhijeet Mishra
  • 3 days ago
One UI 7.0 beta program will be available for both developers and users

One UI 7.0 beta program will be available for both developers and users

The One UI 7.0 beta program will be available for both developers and regular users. This was always expected, but Samsung fans were a little concerned when the company only confirmed the beta for developers following the first official One UI 7.0 teaser at the Samsung developer conference (SDC24) last week. That isn't the case, […]

  • By Abhijeet Mishra
  • 6 days ago
Galaxy A55 vs Galaxy S24 FE: The clash of the value kings

Galaxy A55 vs Galaxy S24 FE: The clash of the value kings

The Galaxy A55 is one of the best choices for anyone looking for an upper mid-range phone, and that's especially true now that many markets seem to be selling it at discounts of €100 or more. However, now that the Galaxy S24 FE is official, the latest Fan Edition phone also seems like a fantastic […]

  • By Mihai Matei
  • 6 days ago
Samsung monthly updates: October 2024 security patch details are out

Samsung monthly updates: October 2024 security patch details are out

Hot on the heels of the first official One UI 7.0 teaser, Samsung has detailed the latest security patch for Galaxy smartphones and tablets. The October security patch brings fewer fixes than the previous few patches that preceded it. The October 2024 patch fixes 30 security flaws in the Android operating system and 12 that […]

  • By Abhijeet Mishra
  • 7 days ago
Galaxy A55 September security update live in more countries (including India)

Galaxy A55 September security update live in more countries (including India)

Following the initial release, the September 2024 security update for the Galaxy A55 is reaching more users. Galaxy A55 owners in India and some neighboring countries can make their phones more secure thanks to the new update. The Galaxy A55 September update sports the build number A556EXXS4AXH4. It adds new security fixes to the phone, […]

  • By Abhijeet Mishra
  • 4 weeks ago
One UI 7.0 beta update needs more time in the oven

One UI 7.0 beta update needs more time in the oven

The One UI 7.0 beta program requires more time in the oven and may be delayed further, according to a moderator on Samsung's community forums. Samsung has taken more time than usual for developing every One UI update this year, so the One UI 7.0 delay doesn't come as a surprise. However, the reason for […]

  • By Abhijeet Mishra
  • 1 month ago