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Last updated: February 3rd, 2021 at 19:36 UTC+01:00
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Samsung has apparently shipped the Galaxy S21 series with the wrong CSC (Country Specific Code) in a couple of markets, with Italy and the UK seemingly recording the highest number of complaints from customers. The CSC is used to apply geo-specific settings, access points etc. and because some Galaxy S21 units have mistakenly been shipped with a generic CSC for Europe, they're experiencing various issues with OTA updates and other Samsung services including Pay.
Samsung is reportedly rolling out a firmware update in countries affected by this problem in order to address it, so if you happen to own the Galaxy S21 and you've experienced OTA or Samsung Pay issues, you're advised to head over to Settings and check for new firmware updates on your phone. As always, you can also download new firmware for free from SamMobile's firmware archive.
If the update hasn't reached your device yet then you can follow another solution that was discovered by the Samsung community. It turns out that the CSC problem occurs largely when setting up the Galaxy S21 for the first time without a SIM card inserted, but the CSC issue can apparently be solved by turning off Wi-Fi and removing the SIM, powering off the phone, re-inserting the SIM and then powering the phone back on. You can find a more detailed explanation on the community website.
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Mihai is a blogger and column writer at SamMobile. His first Samsung phone was an A800 which took a lot of beating, and a part of him still misses the novelty of the clamshell design. In his free time, he enjoys watching shows, documentaries, and stand-up comedy; listening to music, taking walks, and occasionally playing old(er) video games.
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