Samsung customer reps still say Galaxy S8 and Note 8 will get Android 10

Hope is a good thing. What isn't good is to keep giving someone hope only to disappoint them each time. But Samsung's customer representatives love doing that, and they're at it again. We've seen before how Samsung's customer reps have said the Galaxy S8 and Galaxy Note 8 will be getting Android 10. That's despite the fact that Samsung makes no mention of the two devices in its Android 10/One UI 2.0 update roadmap, and the company also only provides every device with two Android version upgrades.

But it seems the company's customer care department is yet to get the memo, as they continue to say that the Galaxy S8 and Note 8 are eligible for the Android 10 update. This seems to be yet another case of Samsung's customer reps having no clue, although it could also be a case of them simply telling customers what they want to hear. Either way, Samsung's history with software updates indicates that the Galaxy S8 and Galaxy Note 8 will end their life on Android Pie (though we would love to be proven wrong).

Even if the Korean giant does end up sending out a third major Android OS update, it will probably start with more recent devices, like the Galaxy Fold, Galaxy S10, or the upcoming Galaxy S20. Unfortunately, we will only find out if that will happen in a couple of years once Android 11 or Android 12 come out.

Abhijeet Mishra - Editor-in-Chief

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First Samsung device: SGH-D500

Abhijeet's writing career started with guides for custom firmware for Samsung devices (including the original Galaxy S), and he moved to SamMobile in mid-2013 and worked up the ranks to Editor-in-chief. In addition to phones and mobile devices, his interests include gaming on both PC and console, PC hardware, and spending countless hours on YouTube watching videos on tech, movies, games, politics, and internet dramas.

Firmware Phone Android 10 Galaxy S8 Plus One UI 2.0 Samsung Galaxy Note 8 Samsung Galaxy S8