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Last updated: March 14th, 2019 at 11:31 UTC+01:00
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Samsung has acknowledged that some users have been complaining about the need for improvements. The company has confirmed that the fingerprint sensor's performance will continue to be improved through future software updates.
The very first firmware update for the Galaxy S10 did bring improvements for the fingerprint sensor. A Samsung official said that the update improved the accuracy of the in-display sensor and that “we will continue providing updates to make the scanner work better.”
It was also pointed out that the fingerprint sensor may not work well on some occasions. You could face accuracy issues if you're in a very dry environment, the skin on your finger is really dry or if there's a cut or scratch on your fingerprint. Some of our colleagues find that to be true. Simply keeping your hands moisturized makes a noticeable difference.
The Galaxy S10 is Samsung's first flagship smartphone with an ultrasonic fingerprint sensor. It's faster and more accurate than the optical sensors found in other smartphones. The sensor uses a high frequency ultrasonic sound to effectively create a detailed image of the fingerprint.
You will find an improvement in the accuracy once you have used the device for a couple of weeks even if it feels that the Galaxy S10 fingerprint sensor issues are really serious right out of the box. Some of our colleagues also feel that the ultrasonic sensor works very well and that all this fuss is for nothing. What camp are you in? Let us know in the comments below.
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Adnan Farooqui is a long-term writer at SamMobile. Based in Pakistan, his interests include technology, finance, Swiss watches and Formula 1. His tendency to write long posts betrays his inclination to being a man of few words.
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