Phone

We now know why Samsung’s having trouble teaching Bixby Voice different languages

Samsung was originally expected to launch Bixby Voice in Chinese and English on the Galaxy S8 and Galaxy S8+ back in April, but it was forced to postpone the feature because it was having trouble teaching it the languages, and now we know why: the firm doesn’t have the right resources, like foreign language experts.

“Bixby’s linguistic capabilities are still unsatisfactory compared to its bigger rivals such as Amazon’s Alexa and Apple’s Siri,” an industry source told The Investor on condition of anonymity on June 27. “We are still working on improving the linguistic skills in order to provide a more advanced AI assistant that meets user needs.”

The South Korean company recently kicked off an opt-in beta test for Bixby Voice in the United States, though it hasn’t been well-received, with many users claiming that it barely understands English and is inaccurate more often than not, which is disappointing, to say the least.

At this rate, it doesn’t seem likely that an English build will debut before the end of 2017. That said, if Samsung enlists the help of a third-party company (cough, cough, Viv Labs, cough) experienced in multi-language systems, it should be able to release it within the next few months.

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mayank7_d
mayank7_d

I feel they could come up with a very good experience overall once they are out with a proper release, it is just that they shouldn’t had rushed into it. There were lots of other things in S8 to make it a best seller. They could have mapped that key with Google now till that time, or maybe with camera, could had made that configurable.

sriram231092
sriram231092

Don’t give birth if you can’t raise the kid.

azkendrick
azkendrick

They should have just gone with Google assistant instead of trying to reinvent the wheel

Ogishi
Ogishi

So what’s the acquisition of Viv for? Shamsung

stondec
stondec

Who cares!

tonymohd
tonymohd

that’s why samsung should have included english speaking countries in the recent beta program.

Topdriver
Topdriver

Shameful, pathetic and disappointing 🙁