Phone

Samsung expects Galaxy Note 7 sales in Europe to resume by end of November

Samsung was only able to sell its new flagship smartphone for a couple of weeks before it had to confirm the battery defect, suspend sales globally and issue a recall. Over the past week it has been involved in the massive exercise to exchange all faulty Galaxy Note 7 units with safe ones. The exchange program is coming along nicely but the company is yet to resume sales of its latest flagship. Samsung is going to start selling the Galaxy Note 7 in South Korea come September 28 but the wait is going to be longer for customers elsewhere.

David Lowes, the chief marketing officer at Samsung in Europe, has said: “We fully expect (new Note7s) to be available everywhere by the end of November … well before the end of the fourth quarter.” The company is yet to provide precise dates on which sales will resume in countries across Europe. Reports suggest that it will start selling the Galaxy Note 7 in the United States, Australia and Singapore in October.

Even as investors forecast an 8 percent drop in Samsung’s third quarter operating profit due to the Galaxy Note 7 recall, Lowes is confident that Samsung will be able to recover from this. “We are confident that we can start to make up any ground that we have lost and get that momentum back into our business… get that total momentum back as we exit 2016 and set ourselves up for a strong 2017.”

He pointed out that there’s still a lot of demand for this handset in Europe much of which was already in pre-order phase before sales were suspended. Lowes also said that Samsung has no plans to scale back its original marketing plans for the Galaxy Note 7 following the battery debacle, this means that we can expect the company to go all out in order to rebuild consumer trust in its latest flagship and sell as many units as it possibly can.

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Paul-Lemonidis
Paul-Lemonidis

So Samsung are going all out to sell it in Europe are they. Really? The spokesman for Samsung actually stated it could be any time in Q4 but they hope for end of November. So given the XMAS period, in the worst sceanrio they could arrive as late as the last week of December or even the first week of 2017, allowing for everything slowing down over that period. If this is Samsung trying to sell actively and enthusiastically to Europe as much as possible, when the US already has them, they can forget it!

moogaloo
moogaloo

Ducked out of my pre-order. This is about a month later then predicted earlier and puts it within spitting distance of the S8 hmm and after the Pixel XL

mantaka
mantaka

In Lithuania I got a deadline until OCT4 from my e-shop seller “BITE”. If by that date I’am not getting the phone I’am done and will go for a refund 🙁

ultimate77
ultimate77

It is my last note. disgusted.

maccyb
maccyb

I literally just got an email from Samsung Turkey, not 15 minutes ago saying replacements will be completed by mid October and sales of new phones will also start that same day.

helderjbs
helderjbs

I pre-ordered mine in Portugal. The operator MEO sent me an email on 12th of September informing that the request will be continued within three weeks. So I hope receive mine on 3th of October…

rishwan
rishwan

The news sites in Holland expect the Note 7 will be send to the people who pre-ordered the phone from 10 october

jerrel1991
jerrel1991

Source?

SenorSjon
SenorSjon

Samsung NL site.

No date on retail availability though.

jerrel1991
jerrel1991

Are you fking kidding me.. :(( So what is everybody going to do with their preorders? Cancel or wait? I don’t know what to do.

maccyb
maccyb

Don’t worry, they said sales wouldn’t resume in USA until November, but already carriers are selling new phones.

dacy89
dacy89

What happens with those who preordered in Denmark? When should we expect that we will have the phone, in which date then?? 🙁

veerakamal
veerakamal

When in india sales going to start up. Cmng sept 28th or next month. Eagerly waiting for note 7 from the past 1 mont to have in my hand ✍️

stoertebecker
stoertebecker

In the german electronic shops they are listed as delivery 29 of October 2016.
I think i gonna skip it now as i am not a patience type of person