Phone

Galaxy Note 7’s S Pen apparently gets stuck if pushed in too hard

The Galaxy Note 5’s S Pen had a minor issue. It could be inserted back into the device the wrong way which would cause it to get stuck. Samsung quietly fixed it in its next production run of the Galaxy Note 5 and has designed the Galaxy Note 7’s S Pen compartment in such a way that it’s impossible to insert the stylus the wrong way in. However, it appears that people are still facing issues even when inserting the S Pen as it’s meant to be.

Apparently, when the S Pen is pushed too hard inside its compartment it will get stuck in the “water-tight silo.” Inserting it with a lot of pressure may cause the stylus to get stuck in the silo at a level lower than the metal side surface of the Galaxy Note 7. If this happens to you, don’t try to jam it in even further as that will only exacerbate the problem. Use a needle or a pin to carefully pry up the S Pen where it should spring back normally. If you are not able to retrieve it you might want to get your unit replaced but chances are you may have a lot of convincing to do.

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Omaha4K
Omaha4K

“… I bought a new cell phone 3 years ago, and they’ve stopped updating my software??? I can’t believe it!? I will never buy a ______ (brand name) product again!! “

FLAPS20
FLAPS20

I’ve just got a brand new Galaxy Note 7.
I don’t see the issue with the pen The only thing I can say is, you have to depress the tip of the pen ‘enough’ to hear the ‘click’ that it makes (like a real pen) then it pops out. If what I saw on the video is real, I noticed that the guy on the video did not depress enough on the pen’s head to activate the ‘click’… that’s all I see.
Phone looks great, so far, no issues and I’m transferring everything from my old Note 3 and it’s going smooth.

Omaha4K
Omaha4K

smoothly..

eHoolie
eHoolie

Pen gate 2.0! What a stupid vid. Lets force square pegs in round holes next!

superg05
superg05

Anything will get stuck in jammed in a tight space to hard in other news the sky is not blue but we all know this was done on purpose for attention and views

coupefx
coupefx

….I went 100 kph with my new car into the wall…the car is totaly crashed..how is this possible with a brend new car??..
…COME ON!!!EVERYTHING GET DAMAGED IF YOU DO STUPID THINGS.

ijazali
ijazali

People are too lazy to do everything right, that’s why their ass is getting fat.
They can’t even insert the s pen in right direction.

kkb19762015
kkb19762015

Who is the STUPID to do this?? 4 years with a Note… and NEVER had a chance to put the S-pen in the wrong direction!!!!

alozide
alozide

First vid • Could be just the odd malfunctioning pen, sh*t happens randomly. “Would WD40 or simular help release the eject function?”
Second vid • Two Note7 devices, one was bashed in testing and looks like it was in a mill, and maybe the pen got damaged in the bashing and he maybe got the pens mixed up during the process? Or it’s Pengate 2016.

eHoolie
eHoolie

WD-40 being a petroleum product would “eat” the plastic. So no..

Omaha4K
Omaha4K

please note: bullet points are never used in paragraph form.

altenae
altenae

Come on !!
Use your common sense.
Some people have nothing else to do then looking for ” no issue” things

Omaha4K
Omaha4K

“then”?? try than .. if you’re going to be a nurd, be a smarter nerd.