Tips & Tricks

How to claim your free 100GB OneDrive storage on a Samsung Galaxy device

If you purchased one of Samsung’s latest Android-powered smartphones or tablets in 2015, you probably noticed that it came pre-loaded with a variety of Microsoft applications, including Word, Excel and PowerPoint. However, did you know that as part of a promotional deal between the two companies, you’re entitled to 100GB of OneDrive cloud storage for two years?

Getting the allocation applied to your account couldn’t be easier. All you have to do is locate and open the OneDrive app on your device, register or sign in to your existing Microsoft account, agree to all of the terms and conditions, then you should be good to go. To check that the storage has been applied, simply swipe in from the left of the app and tap Settings, then tap the Personal option. If your storage quota reads 115GB, you’re ready to start uploading.

If, for whatever reason, the credit wasn’t successfully added to your account, do be sure to let us know in the comments section below, and we’ll do our very best to help you out.

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Purnet
Purnet

Hi,

I can’t claim the 100bg storage. It says I have 5gb. What’s should I do??

Ram1985
Ram1985

I made the mistake of linking it to my work email account and not my personal email account… is there anyway to fix this so that I can have the storage on my personal account instead of my work account?

Hassankhorshed
Hassankhorshed

I’ve been unsuccessful claiming the offer too. I’ve tried signing out of Office apps and OneDrive and clearing the cache on the apps and then signing back into OneDrive again. All that did was notify me of the offer again. Tried applying the offer and received the dreaded ‘Redeeming offer… You now have 5GB of storage’ message.

ckbeme
ckbeme

Greetings,
I’m a new member here, found you when looking for my free 100GB on OneDrive. I recently bought a Samsung Tab E, and a Samsung S7 Edge. I received the promotion message on both device accounts, but when I go into OneDrive one either device, I do not show any credit of 100GB.
You guys said you could probably help. I’d appreciate.
Don’t know if you need my Msft Acct, but you have my email in my profile, so if you need more info to help me, please contact me at my outlook.com email addy.

Dowelly83
Dowelly83

I’ve been unsuccessful claiming the offer too. I’ve tried signing out of Office apps and OneDrive and clearing the cache on the apps and then signing back into OneDrive again. All that did was notify me of the offer again. Tried applying the offer and received the dreaded ‘Redeeming offer… You now have 5GB of storage’ message.

I have been able to apply this offer a few years back with my S6 edge. It does make me wonder if there’s not some kind of hangup from the previous offer between MS and Samsung. *scratches head

***EDIT – http://www.samsung.com/sg/support/mobile-devices/common-questions-about-100gb-onedrive-offer-redemption/

Mremale
Mremale

Been trying up claim it and it doesn’t show up anymore. Only seeing 5gb😡

Andrew Wood
Andrew Wood

I tried to redeem my 100gb but all it keeps saying is 5gb. My phone is only been purchased in January and I have been offered the 100gb and it has been accepted. Not sure what to do now

Eric C
Eric C

I redeemed mine today (Apr 9th 2018) by FIRST installing Outlook, signing in on that, then installing Onedrive. You have to go under settings in onedrive and click “redeem 100GB”. I then logged out from my phone, and logged in via my desktop, and my 100GB showed up. I’m not sure what happens after 2 years, but that’s how I got mine to work. Hope this helps 🙂

Kev1311
Kev1311

I have tried many of times to redeem the 100gb but still only allows 5gb. The popup asking to redeem appears quite regularly too. Any ideas how to redeem this offer?

Paul Jones
Paul Jones

I can’t get more than 5 gig on the one drive with my samsung galaxy tablet – help appreciated

Adam Aslam
Adam Aslam

How do you cancel this ?
I don’t want this but after 2 years how do they get money off you ?

nomoreplay94
nomoreplay94

I bought the Note 8 phone and claimed the 100GB but I have only 5 GB… Why ?

S92018
S92018

Hello, although I bought the S9 + i cannot seem to upgrade my onedrive from 5GB to 100 GB, please help, I registed a new outlook email and only giving me 5GB only but was told I would get 100GB 🙁

Flucas84
Flucas84

Hello, although i bought the S9 + i cannot seem to upgrade my onedrive from 5 to 100 G, please help

syncnova
syncnova

Also tried to redeem my offer, also stuck on 5 GB. the 100 GB was not added to my account.

Leakot Hossain
Leakot Hossain

I have the same problem, can not claim the 100 gb offer, I’m still stuck with 5 gb
I am use Note 8

FabulousMaestro
FabulousMaestro

I’ve had my Note 8 for about 6 months, and I have yet to receive my 100GB of free space.

Aksel Wiig
Aksel Wiig

I have the same problem, can not claim the 100 gb offer, I’m still stuck with 5 gb

Maria Hughes Bowditch
Maria Hughes Bowditch

I finally set up my one drive on the phone . Received a message saying I could redeem a 10mb offer through samsang but it failed to redeem. How do I add to my 5mb as I am full. ?

philweigel
philweigel

my note 8 just won’t let me claim it, says redeeming then nothing. Tried installing outlook also which it says redeeming and then nothing. Piece of shit is what one drive is and the reason I bought a wd my cloud since it is at least reliable for the amount of data it holds and I dont have to play games when trying to upload shit

Robert Walsh
Robert Walsh

Ive been trying to get this offer for ages. My One drive account still shows 15Gb on My S7. I dont think it works……

deujaonline
deujaonline

I did not get till now in my s7

alepop
alepop

In former years I had to click several times in the “claim 100gb” message to get it work. This time the message did not work, and I am not getting the message again. And the 100gb are about to expire soon. How do I get the claim 100gb message again?

Luke Watts
Luke Watts

Just tried and still stuck on 5gb feeling a bit swizzed

Luke Watts
Luke Watts

Just came up again claimed it said redeeming offer then gave me 5Gb

Rajani Khadka
Rajani Khadka

I keep getting pop-ups to claim the offer and today when I logged in- I got screen pop-up asking to contact the operator.