Samsung launched the Self-Repair initiative in the USA a little over a year ago, allowing customers of select Galaxy devices to buy replacement parts and the necessary tools to perform DIY repairs. It's a program inspired by EU legislation and sustainability efforts, and sure enough, the Self-Repair initiative reached Europe earlier this year. It also went official in South Korea in May, and now, the Self-Repair program is coming to Latin America.
DIY enthusiasts looking for an alternative to the usual repair channels will find this program most useful. It's designed to help customers keep their Galaxy devices for as long as possible, prolong product life cycles, and reduce electronic waste.
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Self-repair kits, tools, and instructions
Through its Self-Repair program, Samsung is supplying Brazilian and Mexican users in need of repairs with self-repair kits, which include charging ports, glass back panels, and displays, along with the necessary tools and instructions for disassembly. More specifically, the phone screen repair kit is an assembly that consists of the screen, metal frame, bezel, and battery.
Samsung hasn't revealed prices for repair kits in its official announcement, and it's unclear if the company is collaborating with a tool supplier or if it provides the Self-Repair kits and instructions through its website. In the USA, Samsung partnered with iFixit, whereas in Europe, the company posted repair instructions on its online portals.
In addition to Self-Repair, Samsung Brazil offers the Samsung Contigo program, which the company says will soon expand to cover more countries in the region. Samsung Contigo allows independent repairers to gain access to genuine parts and information to provide reliable service to their customers.