Samsung is making it much easier to get an in-person repair done on your smartphone, provided that you're based in the United States. The company has teamed up with uBreakiFix to offer in-person authorized support at more than 300 uBreakiFix locations across the country. It says that most customers will be able to get a Samsung phone repair done in two hours or less.
Starting tomorrow, March 15, Samsung customers will be able to take their Galaxy smartphones to more than 300 Samsung Care authorized uBreakiFix locations across the United States for same-day support.
Samsung phone repair
They can schedule appointments online or just walk-in and drop-off their device at a location. Samsung says that all of these repair locations will use genuine parts from the company and proprietary tools for the job. The repair work will be done by “Samsung certified pros.”
The Samsung phone repair work that will be carried out at these locations will include front and back screen replacements, battery replacements, port and camera repairs for both in and out of warranty devices.
Authorized uBreakiFix service locations are present in all major metro areas in the country. Samsung and its partner aim to add almost 200 additional locations across the country by next year. Devices that will be accepted include the Galaxy S6, Galaxy S7, Galaxy S8 and Galaxy S9 (all associated variants) as well as the Galaxy Note 5 and Galaxy Note 8.
This is a good move on Samsung's part to provide better support to its customers in the United States. One of the reasons why Apple users tend to hold on to their products is the assurance of prompt support. They can walk into an Apple Store and get repair work done in-person. Samsung doesn't have that kind of retail presence in the United States but this partnership will enable it to provide quick repair service to customers in this key market.
The only caveat here is that no mid-range or even premium mid-range devices will be accepted at these locations so if you own any Samsung device other than the ones mentioned above, you'll have to go to a third-party repair shop.
