Samsung has been following local lockdown guidelines across the globe which has left thousands of its stores shuttered for weeks. As countries begin to ease restrictions, it sees a path to the gradual reopening of its stores.
Samsung India has announced that it’s going to reopen its brand stores in a phased manner starting this week. Precautionary measures will continue to be in place, with only a limited number of customers being allowed in the store at one time.
Brand stores are gradually being opened in India
Samsung’s brand stores, including Samsung Smart Cafes and Smart Plazas, will reopen across government-designated Orange and Green zones this week. The country is using this color-coded classification to identify COVID19 hotspots in India. The Red, Orange and Green zones have different restrictions on the movement of people and activities allowed.
All of the locations that Samsung opens will be sanitized before they’re opened to the public. Hand sanitizers will also be made available at the stores and it will be mandatory for employees at the stores to use them at all touchpoints, particularly the entry and exit doors. The Samsung experience consultants at the Smart Cafes will also be provided hand gloves.
The company has also said that all of its stores will follow social distancing and sanitization guidelines in order to safeguard the health and safety of its store employees and customers. Its Smart Cafes and Smart Plazas have been demarcated to ensure that a minimum distance of 1.5 meters is maintained.