Samsung replaces Galaxy Note 20 Ultra screen for free after green lines issue

A few days ago, a Galaxy Note 20 Ultra user (@CoconutShawarma) tweeted that their device started showcasing weird green and pink lines across the screen after installing a new software update. Now, the user has confirmed that Samsung has replaced the screen on their affected Galaxy Note 20 Ultra for free even though the phone was out of its warranty period.

Galaxy Note 20 Ultra's display green line issue fixed for free

The Galaxy Note 20 Ultra automatically started showing green and pink lines vertically across its display after installing the June 2023 security update. This issue happened in India, and this is not the first Samsung phone to struggle with this issue. Various other Galaxy smartphone users have complained about green and pink lines appearing automatically on their phone screens. However, there has been no official stance from Samsung about this issue yet. In fact, phones from other brands using Samsung Display's OLED screens have also showcased this problem.

The Galaxy Note 20 Ultra user has now confirmed that the South Korean firm has replaced their phone's OLED screen and even the battery for free, even though the device was out of warranty. It is probably because it is the company's fault for not testing the software properly, or there could be an issue with the OLED screen.

It is good to see that Samsung cared about the user and replaced the display and the battery for free. However, if it is due to faulty software or display panel, Samsung needs to address the problem globally and do the same free replacement for all Galaxy users worldwide that have faced this issue.

Asif Iqbal Shaik - Senior Editor

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First Samsung device: T100

Asif is a computer engineer turned technology journalist. He has been using Samsung phones since 2004, and his current smartphone is the Galaxy S21 Ultra. He loves headphones, mechanical keyboards, and PC hardware. When not writing about technology, he likes watching crime and science fiction movies and TV shows.

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