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Last updated: April 1st, 2020 at 12:38 UTC+02:00
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The PPE kits for hospital personnel include surgical face masks, gloves, medical gowns, eyewear, hood caps, and shoe covers. They are essential in combating the spread of coronavirus, not only in India but across the globe. The company managed to improve the production of surgical face masks in South Korea by establishing smart factories in collaboration with domestic manufacturers and had already donated over a quarter-million masks overseas.
Samsung is also supporting local police by providing cooked food packets to communities around its manufacturing plants in India. Its smartphone factory in Noida was temporarily shut down last week in accordance with the local government's policy. The company also urged its employees in different areas including sales, marketing, and R&D, to work from home.
Customer call centers and service centers in India have been temporarily shut down, and warranties on a variety of product categories – including smartphones, TVs, refrigerators, washing machines, etc. – that were set to expire by April 30 have been extended to May 31. Meanwhile, Samsung hopes that its Service Vans will soon be back in action, covering the diverse terrain of India and reaching your doorstep. But seeing how the coronavirus pandemic is not yet under control, only time will tell when this might happen.
Mihai is a blogger and column writer at SamMobile. His first Samsung phone was an A800 which took a lot of beating, and a part of him still misses the novelty of the clamshell design. In his free time, he enjoys watching shows, documentaries, and stand-up comedy; listening to music, taking walks, and occasionally playing old(er) video games.
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