Unlock bug may have forced Samsung to halt One UI 7 update release

Some Galaxy S24 users in South Korea reported that they couldn't unlock their phone after installing the stable One UI 7.0 update. This forced Samsung to halt the release.

Earlier today, we reported that Samsung appears to have halted the stable One UI 7.0 update for all the devices that started to get it. Those devices include the Galaxy S24 series, Galaxy Z Flip 6, and Galaxy Z Fold 6. Now, the reason behind the move may have been revealed.

Some Galaxy users reportedly coudn't unlock their phone after installing One UI 7 update

After Samsung pulled the One UI 7 stable update off the air for the devices that started getting it last week, tipster Ice Universe (@UniverseIce) said that a bug forced Samsung to halt the update. The bug is reportedly related to the screen unlock process. After installing the update, some users found that they couldn't unlock their phone. It is a serious bug in the software if it stops users from unlocking their device.

This bug was reportedly found on some Galaxy S24 series phones in South Korea. Once the issue was reported, Samsung immediately reviewed it and withdrew the update from all the countries, including China, Europe, South Korea, and the USA.

Despite testing One UI 7 through the beta program for weeks, Samsung couldn't find this bug and that raises a concern regarding Samsung's software testing policy. Due to this bug, we might face more delays in the rollout of the stable One UI 7 update for all eligible devices.

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Hopefully, Samsung manages to find the root cause of this issue, fixes it, and resumes the update as soon as possible, as Galaxy users are already fed up of the huge delay in the release of the One UI 7.0 update.

Asif Iqbal Shaik - Senior Editor

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First Samsung device: T100

Asif is a computer engineer turned technology journalist. He has been using Samsung phones since 2004, and his current smartphone is the Galaxy S21 Ultra. He loves headphones, mechanical keyboards, and PC hardware. When not writing about technology, he likes watching crime and science fiction movies and TV shows.

Firmware Phone Android 15 Galaxy S24 Galaxy S24 Plus Galaxy S24 Ultra Galaxy Z Flip 6 Galaxy Z Fold 6 One UI 7.0