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    Got an email from the Good Lock Team in Korean? You can ignore it

    General
    By 

    Last updated: September 14th, 2023 at 14:36 UTC+02:00

    If you recently received an email in Korean from the Good Lock Team and translated it only to read something about Good Lock services collecting your personal data, you need not worry. The Good Lock Team accidentally sent the email to customers outside of Korea.

    The information on privacy policies enclosed in that email likely doesn't concern you unless you use Good Lock in Korea. After it sent out this email, the Good Lock team clarified that some Good Lock services require the use of personal data, but this applies only to customers in Korea. Elsewhere, Good Lock services don't collect personal data.

    Story continues after the video

    An accidental email due to erroneous recipient filtering

    The Good Lock team explained that the email should have never been sent to customers outside of Korea, as, once again, those privacy policies on personal data collection don't apply anywhere else but in Korea.

    The team clarified that this was an accident caused by an error in the process of recipient filtering. Good Lock says they'll do their best to ensure the team won't send such emails accidentally again.

    Incidentally, this email appears to have been sent around the same time Good Lock became available in more countries. Earlier this week, Samsung expanded Good Lock availability to include Ukraine, Slovenia, Serbia, Croatia, and possibly other markets.

    General Good Lock

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