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Last updated: December 29th, 2025 at 08:09 UTC+01:00
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A Galaxy Watch 4 Classic users complaints that after updating it to One UI 8 Watch, the smartwatch's sensors have stopped working.
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Earlier this month, Samsung released an update to the Galaxy Watch 4 Classic that offered the much-awaited One UI 8 Watch (Wear OS 6). While it brought many visual and functional upgrades, giving the wearable a fresh breath of life, it seems to be breaking the smartwatches, and the brand may have paused the rollout.
On the Samsung Community forum for India, a Galaxy Watch 4 Classic user claims that after they updated the wearable to One UI 8 Watch, the device’s multiple sensors stopped working. They have also uploaded a screenshot of Samsung’s diagnostics tool, which shows that its wrist detection, BIA, and ECG sensors failed.
According to the user, formatting the smartwatch and clearing the cache didn’t solve the issue. However, placing the dial on the palm side of the wrist makes the sensors work. So, there’s no confirmation if it's a software issue or a hardware one.
On the post, a few users have commented saying that they haven’t received the One UI 8 Watch update on their Galaxy Watch 4 Classic, which suggests that Samsung may have paused the rollout of the new software as it may have issues.
However, it is hard to confirm anything at this point. If you are a Galaxy Watch 4 Classic user, delaying updating the smartwatch with new software may be a good idea. Galaxy Watch 4 users should also be careful.
I’m a computer science engineer living in Hyderabad, India, who has a keen interest in automobiles and consumer electronics. My journalism career kicked off in 2017 with MySmartPrice where I wrote news, features, buying guides, and explanatory articles about technology among other things, and reviewed many products, including smartphones, tablets, laptops, PC components, smartwatches, audio devices, wearables, and smart home products. Since then, I have worked for 91Mobiles, Apple, and Onsitego, before finally landing on SamMobile.