Be the first - Pre-order the Galaxy S25 Ultra today! Follow us on Google news!

SamMobile has affiliate and sponsored partnerships. If you buy something through one of these links, we may earn a commission.

News For You
News For You
Notifications

Alert: Samsung warns these accessories can damage your Galaxy S23 camera!

Phone
By 

Last updated: April 3rd, 2023 at 12:18 UTC+02:00

The Galaxy S23 series offers excellent bang for your buck. However, the phones in the series are not affordable, and that is why people opt to protect them by all means possible, including the usage of protective cases, screen guards, and even camera lens protectors. However, Samsung says using third-party or non-Samsung-certified accessories can cause issues and, in some cases, could even end up damaging the Galaxy S23.

In a new post on the Samsung Community forum, the company pointed out a bunch of issues that third-party (or non-Samsung-certified) accessories could cause to the Galaxy S23. Most of these issues are related to camera lens protectors and how they could not only deteriorate the imaging performance but also damage the camera components. The other issues are related to how a few protective cases can obstruct microphones on the Galaxy S23.

1. Galaxy S23 camera lens protectors could cause scratches on the camera ring

Samsung Galaxy S23 Lens Protector Damage

Lens protectors are arguably the most sought-after accessory following protective cases and screen guards. However, if you end up damaging the lens protector, you may most likely want to get rid of it from the camera so that you get clear images. Samsung says that when you are trying to remove the lens protector from the camera lens, you could actually end up scratching the camera ring. Therefore, Samsung recommends you be careful while removing lens protectors.

Samsung also says that in some cases, people might forget that they have installed lens protectors, and when they see a scratch on the camera lens, they may go to the service center to get the issue resolved rather than just getting rid of the lens protector. However, this event is unlikely for most people.

2. Moisture and foreign objects could accumulate around the camera

Samsung Galaxy S23 Lens Protector Dust Accumulation

If you have installed a lens protector or a case that covers the camera lenses, moisture or foreign objects could get trapped inside the cameras. Although the company didn’t say that it could damage the device, the accumulation of moisture for a long period of time may actually cause water damage to the Galaxy S23.

3. Galaxy S23 camera performance may drop due to lens protectors

Lens protectors and cases that cover camera lenses add a layer of glass over the camera’s original lens. The additional layer of glass can not only result in lower image quality but could also cause focusing issues. Furthermore, if moisture or foreign objects accumulate between the camera and the lens protector, you can end up getting blurry images and videos.

4. Problems with microphone and transmission of sound

Samsung Galaxy S23 Microphone Location Below Camera

The Galaxy S23, Galaxy S23+, and Galaxy S23 Ultra have a microphone located at the bottom of the topmost rear-facing camera. This microphone is used for calls as well as audio/video recording. Samsung says if you are using a third-party or non-Samsung-certified case, it could cover the microphone and obstruct the clear transmission of sound, which means the call quality and audio/video recording quality could drop significantly.


While Samsung has warned its customers of all the Galaxy S23 issues that third-party and non-Samsung-certified accessories can cause, the company hasn’t provided a list of Samsung-certified accessories. It could’ve helped people to steer clear of accessories that could damage their phones. That being said, getting accessories from reputed brands and checking reviews before purchasing should help you in avoiding any unwanted issues.

Phone Galaxy S23Galaxy S23 PlusGalaxy S23 Ultra
Galaxy AI summarized

Scroll for more related content
News For You

You might also like

What is the newest Samsung phone? – January 2025

What is the newest Samsung phone? – January 2025

It has often been difficult to keep track of the newest Samsung phone given that the company releases so many throughout the year. Samsung has dozens of models across different series which cater to all price ranges. This page will be updated on a monthly basis to ensure that you can always know what is […]

  • By Adnan Farooqui
  • 4 hours ago
One UI 7 lets you blur any wallpaper for that extra artistic look

One UI 7 lets you blur any wallpaper for that extra artistic look

Everyone likes a nice wallpaper, and some of us change the wallpaper on our phones more often than others. But choosing the right wallpaper can sometimes be a chore, particularly for those who put a lot of app shortcuts and widgets on the home screen. A busy wallpaper can interfere with the app icons and […]

  • By Abhijeet Mishra
  • 6 days ago
Prepare your Galaxy device for the One UI 7.0 (Android 15) update

Prepare your Galaxy device for the One UI 7.0 (Android 15) update

One UI 7.0, based on Android 15, is the first big operating system upgrade of 2025 for Galaxy smartphones and tablets. For those who have been living under a rock, yes, the latest version of Android and One UI is arriving later than usual. One UI 7 is the biggest One UI update since version […]

  • By Abhijeet Mishra
  • 1 week ago
Galaxy S23 lineup gets January 2025 software update for better security

Galaxy S23 lineup gets January 2025 software update for better security

Samsung has released a new software update for the Galaxy S23, Galaxy S23+, and Galaxy S23 Ultra in Europe and select markets, such as India, in other regions. This update brings the January 2025 security patch to 2023's flagship Galaxy S lineup, and you can identify it by the build number S91*BXXS7CXL2. Samsung has not […]

  • By Abhijeet Mishra
  • 1 week ago
Koreans can easily sell their old Galaxy phones on Samsung’s website

Koreans can easily sell their old Galaxy phones on Samsung’s website

Samsung has announced the ‘Galaxy Easy Compensation' program in South Korea. It is a program that lets people easily sell their old and used Galaxy phones directly on Samsung's website. People don't need to buy a new phone while selling the older one. Galaxy Easy Compensation program lets people sell old/used Galaxy phones The Galaxy […]

  • By Asif Iqbal Shaik
  • 2 weeks ago
When we expect your Galaxy phone to get One UI 7 (Android 15)

When we expect your Galaxy phone to get One UI 7 (Android 15)

At this point in time, not even Samsung might be sure when it will be ready to release the stable One UI 7 update for devices other than the Galaxy S25. The upcoming flagship series is expected to run One UI 7 out of the box, but what about older Galaxy devices? When will they […]

  • By Mihai Matei
  • 2 weeks ago