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A few banks take measures in light of Galaxy S10 fingerprint sensor flaw

A few banking institutions in the UK have decided to temporarily disable support for Galaxy S10 and Note 10 devices in light of the biometric security issues that came to light last week.

The issue involves the in-display ultrasonic fingerprint sensor employed by both flagship series and some third-party silicone cases that can allow unauthorized users to unlock the devices. You can read more about the issue in Samsung’s official statement on the matter.

Banking institutions are temporarily halting S10/Note 10 support

Samsung is already working on a software fix that should disallow unauthorized people from unlocking Galaxy S10 or Note 10 units with their unregistered fingerprints. Until then, two UK banking institutions, namely NatWest and Nationwide Building Society, have taken measures to prevent unauthorized transfers from taking place.

Specifically, NatWest has made its mobile banking app unobtainable by Galaxy S10/Note 10 users via the Play Store. Meanwhile, NationWide Building Society kept the app available but disabled the fingerprint authentication option from the log-in screen. Likewise, tech YouTuber ASBYT shared a screenshot via Twitter a few days ago, revealing that HSBC UK disabled the fingerprint login option in its app for Galaxy S10 devices too.

Things should go back to normal and the fingerprint login option for these third-party banking services should return once Samsung releases a fix and enough time will have passed for most Galaxy S10/Note 10 owners to install the patch. Samsung didn’t reveal any timeframes as to when we can expect the fix to be released, but we’re certain that the company isn’t taking this issue lightly.

  • Model: SM-G973F
  • Dimensions: 70.4 x 149.9 x 7.8mm
  • Display: 6.1"(157.5mm) Super AMOLED
  • CPU: Exynos 9820 Octa
  • Camera: 12 MP.CMOS F2.4 45° Telephoto & 12MP F1.5 77° & 16MP F2.2 123° Ultra-wide

  • Model: SM-G975F
  • Dimensions: 74.1 x 157.6 x 7.8mm
  • Display: 6.4"(162.5mm) Super AMOLED
  • CPU: Exynos 9820 Octa
  • Camera: 12 MP.CMOS F2.4 45° Telephoto & 12MP F1.5/F2.4 77° & 16MP F2.2 123° Ultra-wide

  • Model: SM-N970F
  • Dimensions: 151.0 x71.8x7.9mm
  • Display: 6.3"(160.02mm) Super AMOLED
  • CPU: Exynos 9825
  • Camera: 12 MP, CMOS F2.2 Telephoto & 12MP F1.5/F2.4 77° & 16MP F2.2 123° Ultra-wide

  • Model: SM-N975F
  • Dimensions: 162.3 x 77,2 x 7.9mm
  • Display: 6.8"(172.7mm) Super AMOLED
  • CPU: Exynos 9825
  • Camera: 12 Ultra Wide: 16MP F2.2 (123°) & Wide-angle: 12MP 2PD AF F1.5/F2.4 OIS (77°) & Telephoto: 12MP F2.1 OIS (45°) & DepthVision Camera: VGA

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deardevil
deardevil

why only in Samsung?did people try that case/screen protetor in other models?just putting that screen protector in front of any glass can fool other phones.its not only samsung problem

bayfisher
bayfisher

VERY TRUE, and no one gets it was a video on a phone and NO reported actual incidents.
see what one clowns video did. AND added note 10 guilt by association.

martindale
martindale

It’s probably due to how the ultrasonic FPS works, so optical FPS used in other phones may not be susceptible. The texture embedded in these gel covers is probably only detectable by ultrasonic scanning and not visible to optical scanners. It does not help when Sammobile says “disallow unauthorized people from unlocking Galaxy S10 or Note 10 units with their unregistered fingerprints”, since it is not their fingerprints which are doing the unlocking – it is the gel case, which has been “authorised” to the FPS by the misguided owner. By perpetuating the myth that the FPS can be bypassed… Read more »

SAMgalaxyXXX
SAMgalaxyXXX

Because none of the other phones indisplay fingerprint scanner can be used to authorise any banking transaction since it’s optical well known not to be secured for it. Only the ultrasonic one used by Samsung is supposed to be safe enough for it.