Firmware

At $2,000, the Galaxy Fold deserves more than two major OS updates

If comments from Samsung’s mobile boss DJ Koh are anything to go by, the company will soon confirm when the Galaxy Fold is going to be launched. It had to delay the initial launch scheduled for April 26 in the United States due to some issues with review units. We have already discussed those issues in detail.

Samsung later recovered all review units that it had sent out and confirmed that it would improve the protection around the display to prevent foreign substances from lodging beneath it. So it’s not going to be long before customers can purchase Samsung’s $2,000 foldable smartphone. And while they get a very unique device for the money, we believe that Samsung should go the extra mile for Galaxy Fold customers in the software department.

Samsung should commit to three major Android OS updates

The $2,000 price tag for the Galaxy Fold may seem too high when looked at in isolation. However, add some context and it doesn’t look too crazy anymore. As we have already discussed before, the Galaxy Fold is actually quite the opposite of being overpriced. Samsung is also aware that it needs to provide additional services to customers so that they get the most bang for their buck. That’s why there has been talk of a concierge-like after-sales service for the Galaxy Fold.

It shouldn’t stop there, though. Most Android smartphones only receive two major OS updates. If your phone shipped with Android Oreo, Android Q would be the last major platform update that it receives. Since the Galaxy Fold will ship with Android Pie, the OS update that arrives after Android Q would be its last. And, as a result, there would be no difference in the update policy for a $200 budget Samsung phone and the $2,000 Galaxy Fold.

That’s not how it should be. Samsung should at least commit to three major OS updates for the Galaxy Fold. With its Snapdragon 855 processor, 12GB RAM and 512GB of UFS 3.0 internal storage, one can hardly make technical limitations an excuse. There has to be an added advantage from a software standpoint for customers who purchase Samsung’s first foldable smartphone. A lot of its fans would just wait until the next generation (or the one after that) for the technology to mature a bit, so it’s imperative that early adopters are given the utmost value for their money.

Samsung hasn’t announced anything regarding extended major Android OS support for the Galaxy Fold as yet. It has only talked about providing additional after-sales service, but it’s unclear precisely what this concierge-like service will be useful for. Samsung will most likely provide more information about this once the Galaxy Fold actually starts shipping.

We hope that Samsung will pleasantly surprise all of us by committing to three major Android OS updates for the Galaxy Fold. It just feels like the right thing to do, wouldn’t you agree?

  • Model: SM-F900F
  • Dimensions: Unfolded: 160.9 x 117.9 x 6.9 mm Folded: 160.9 x 62.9 x 15.5 mm
  • Display: 7,3" (185.4mm) Super AMOLED
  • CPU: Qualcomm Snapdragon 855
  • Camera: 16 MP, CMOS F2.2 & 12MP, CMOS F1.5/F2.4Wide & 12MP, CMOS F2.4 Telephoto

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putran
putran

All flagship must have 3 or more major android updates

o0MHJ0o
o0MHJ0o

Does anyone pay $1000+ upfront? The fold is going to be available on contract like any other phone. And they have an upgrade programme that gives you the latest phone (with the latest updates) year on year. I was paying £36 when I joined on the S8+. Now I’m paying £34, if I had decided to go for the S10+, I’d have been paying £32. I don’t know how, but that’s what they offer year on year. If you can afford a flagship device, you can afford the upgrade programme! If you really care that much about software updates –… Read more »

siaho
siaho

You know, not all of us got such a programme. Nor big discounts at the carriers, so it’s kinda not cool to look only towards YOURSELF and if for you it’s ok – then the others can go to f off… Even if we look at payment plan for a device, this DOES NOT change it’s price! You will still end up paying 2400 euro (because Europe + you have taxes when you don’t pay all the sum at one payment). Also not all of us think that is necessary to upgrade every year (and that upgrade programme you got… Read more »

jagnicanton
jagnicanton

I think that not only Fold, but all of the top of the line models Like S and Note should at least have 3 major OS updates. Hardware inside those phones are always very powerful so that is no problem for sure. Samsung with that decision will for sure show that they respect customers who buys their top of the series phones.

siaho
siaho

Agree, at the moment they started to price their phones like apple products, they should start to support their phones the same way (iphone 5s, still fully supported + even betas, it’s from 2013).

harinsheth
harinsheth

Even pixel 2 is getting at least 3 years of os upgrade ! Check google store !

Anas108
Anas108

Oh well, the Galaxy On7 Prime got 3 major update

utvic99
utvic99

Buy OnePlus/Pixel (for 3 years of OS upgrades) or Xiaomi for 2 OS upgrades but 5 years of MIUI upgrades. Don’t hope that Samsung change their policy anytime soon

TECHFRIEND
TECHFRIEND

One Plus are terrific phones; though I do value camera quality & waterproof / highly water-resistant body comparatively to Android updates. Sammy’s flagships consistently are within the Top 5 lists in camera image quality & performance. Due to their investments in processors & camera sensor research, Samsung will always be in contention for camera performance on their mobile devices. I don’t ever see One Plus ever being comparable. Obviously, I’m the type of user that likes the Spen & am ready to pay for what a Samsung Note offers. If consumers care less about photo quality & reliable water protection,… Read more »

fcaroll
fcaroll

Samsung should at the very least do as Xiaomi does. Even if a Xiaomi device won’t receive more than two android OS updates, it will be updated to a newer user interface (MiUI) version for longer, regardless of which android version it’s running on. Of course android OS updates are good but now they’re not as necessary as they were years ago. AND they should stop updating older devices to newer versions of android but with worse refinement compared to the current gen. My thoughts anyway.

Biransahin
Biransahin

It should have 3 plus updates in fact there shouldn’t be a limit,, if the device can handle it, and with the price so high for my Note9, wife’s S9 plus and S10, all other newer flagships should have 3 updates at least. The phones are powerful enough to handle it. The internal spec of the fold is not much different to the S10 except for the ram.

fcaroll
fcaroll

Any fairly modern phone can handle any future android version. It’s a matter of optimization, we shouldn’t allow android OEMs to convince us of the contrary

siaho
siaho

This, even a phone from 2015 will handle perfectly fine the latest android version and apps (-some of the heaviest games on highest settings). Snapdragon 820/821 are plenty capable still, same goes for the exynos counterpart.

yakapa40
yakapa40

original firmware : G977NKSU1ASD1
uppdates ASD7,ASDB ASE5
Verizon original firmware G977U1ASE8

lmario1985
lmario1985

That should be for all Galaxy S and Note. It is very frustrating to think that within 2 years and my Galaxy s10 + that I bought for more than 1000 usd, it will no longer be updated. That for me is something simply unacceptable. You can like more or less Aple, but if you buy an Iphone you can keep it updated to the latest version up to 4 years. My phone cost me more expensive than my TV, and even then it will be updated only for 2 years. This is a disrespect for the client !!!!

TECHFRIEND
TECHFRIEND

The biggest Difference consumers don’t want to contend with is that Apple is both a software & hardware entity while Samsung is 8/10 hardware & 2/10 software. Apple has to run their Own App store while Tizen is… well, you know. 😉

It’s purely business & I guess we should be thankful for the Samsung One UI. I’m really curious how long this took to conceptualize, develop & if UI Two has a release window or not.

siaho
siaho

This is correct and in the beginning it was directly seen in the price. Android top phones were like half the price of an iphone. Right now that price difference is not there, android makers price their phones the same way as apple and here we should draw the line and demand better software support. It’s samsung problem that they don’t have app store (actually they do, but it’s far from google playstore or apple’s app store).. and while before they acknowledge that giving us beast spec wise phones half the price of iphone, but with 2 years of support,… Read more »

siaho
siaho

Actually, iphone 5s is still fully supported and it’s from 2013… 6 years will reach for sure (ios13 release) and maybe even more + the last update ios12–>12.3 soon – really improves the iphone 5s big time. Not only features, but faster and smoother. Also it got betas for the newest versions, all supported iphones are in them.

You are totally right, even 3 years of full support are not enough, but atleast that should be it (3 full + one/two security). Now they are not even half way of iphones longitivtiy, but in price they are equal.

RoadRunner99
RoadRunner99

And £700 phones don’t?

juliograziano
juliograziano

There’s tons of hardware capable phones in their line-up already. To think that the S8 and Note 8 lines could possibly not get the Android Q is really annoying and unfair. I would even say that the S7 line should be treated better since it’s Samsung second best selling smartphone overall.

siaho
siaho

and was given to the people whom phones exploded… but yeah. 🙂

SAMgalaxyXXX
SAMgalaxyXXX

I agree!!! it makes sense. 3 major OS updates and 5 years of monthly security patches.

dryfire
dryfire

Three at the barest minimum, with a 100% money-back guarantee if that does not come to pass. SAM needs to go the distance on this one. Otherwise, just WHO is taking the risk ?

Hambone01
Hambone01

who in the world would give money back on a device used for 3 years?

Biransahin
Biransahin

Yes it’s a bit of a fantasy alright. Lol. We all buy the phones, knowing exactly how many updates we get. So nobody is forced to buy one. However more updates will be good for customers.

stondec
stondec

I like that idea 💡. Money back guarantee of no updates. LOL, that will motivate them.

Andraste23
Andraste23

So yes I think they should get more than two updates….had to think about that a little. It’s a leap of faith and that deserves encouragement and reward.

Andraste23
Andraste23

Yes and no…by that time the new Galaxy Folds will be the finished product. But it is 2000 dollars so I would give it another update. The pioneers of this amazing phone deserve that for taking a chance, for proving the naysayers wrong. So it’s more than rewarding them for the money they’re about to fork out, it’s their belief in Samsung and their vision.

WP00
WP00

The Fold will also look very antiquated and compromised in 2-3 years compared to 2nd and 3rd gen foldables. It will be a while before foldables become a mature product

Andrei603
Andrei603

Not only the Galaxy Fold, all Samsung Galaxy S and Note. It’s just not fair that mid and low end devices get the same support..

gourav92
gourav92

still dont understand why samsung doest update old devices like apple do

Bobbingalong
Bobbingalong

Simple answers is that apple owns the software and hardware and therefore can be optimised for all. Where as Samsung one ui is built upon stock android. Not all devices will work with standard is builds. Need optimisation and that is hard work

juliograziano
juliograziano

SIMPLE – they don’t want to. It’s on them though. Soon as people start buying other Android smartphones there’s no turning back.

siaho
siaho

Ofc they don’t want to, they want you to buy the next flagship and not stick to your perfectly capable and doing all (but 1ms slower) phone. There are rumours that after the drop in sales apple will also start to support their phones less to force you buy a new one. We will see how this one turns out when ios13 is revealed (as apple atleast count on a lot of services outside the hardware itself + they kinda marketed on iphone longevity and how they want it to be like that for the mother nature and whatnot). Nowdays… Read more »

TECHFRIEND
TECHFRIEND

DING DING DING

100% correct

dryfire
dryfire

SIMPLE – there’s no MONEY to be made in updating older units.

TECHFRIEND
TECHFRIEND

A sad truth; some of the messaging, camera, & Spen features should be available in for example, Note devices 1x year apart. Alas, Sammy is here to move units, particularly their Latest models. Hence OS support for only 2x years.