Here’s when Samsung will retire its My Knox platform


Last updated: November 15th, 2017 at 10:42 UTC+02:00

Samsung has revealed that it will retire its My Knox platform on December 19, 2017. This news comes less than a year after the firm announced that it would be axing the service in favor of Secure Folder, a sandboxed, secure environment that can be used to store sensitive information.

My Knox users won’t be able to update—or install—the application from Galaxy Apps after the end-of-service date; however, they’ll still be able to use the platform to access their files, and even create new content, until they switch smartphones—or make the leap to Secure Folder.

Before deciding whether to carry on using it, they should probably ensure that they’re familiar with their My Knox credentials, as they will be unable to recover any account details from December 19. They also won’t be able to access the My Knox Portal to remotely manage their handset.

Switching from My Knox to Secure Folder couldn’t be easier

Samsung’s made it extremely easy to migrate private content from My Knox to Secure Folder. All users have to do is create a copy of their My Knox data by heading into My Knox, followed by Settings and Backup and Restore, then Restore it within Secure Folder. Simple, right?

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