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Last updated: January 12th, 2017 at 15:21 UTC+01:00
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“As you know, this year was a challenging year for Samsung. Some of you were directly impacted and some certainly saw the media coverage especially about the Note 7,” Baxter said, adding that “We continue our intensive efforts internally and with third party experts to understand what happened and to make sure that it does not happen again. He added that Samsung will be sharing its root cause report on the Galaxy Note 7 “very soon.”
Despite the setbacks, Baxter reminded the attendees that Samsung has not and will not stop innovating and then he kicked off the day's proceedings. It was good move by Samsung to get this out of the way so that the press can now focus on everything new that it's unveiling at CES 2017 instead of obsessing about why it didn't mention the Galaxy Note 7 fiasco at all.
Update: According to a senior official at Samsung, the firm concluded its investigation into the cause of the Galaxy Note 7 fires on December 12, and is preparing to announce the results on January 23. The firm is believed to disclose its fourth-quarter results the following day.
Adnan Farooqui is a long-term writer at SamMobile. Based in Pakistan, his interests include technology, finance, Swiss watches and Formula 1. His tendency to write long posts betrays his inclination to being a man of few words.