Phone

Another Galaxy S7 edge has apparently burned for no reason

Weng Briones from The Philippines claims her Galaxy S7 edge starting burning on its own for no apparent reason. She has posted pictures of her phone on Facebook which clearly show that the device has been through intense temperatures. Briones told a local news outlet that her 16-year-old daughter was tweeting on her phone when it heated up and started emitting smoke. They splashed water on the phone and later covered it up with a wet towel.

She took her phone back to the Samsung store where she purchased it from and told them that she wanted a refund and did not want to exchange it for a new one because she was worried that it might happen again. She praised representatives at the store for their service who refunded her the full cost of the Galaxy S7 edge. The staff at the store didn’t say what caused the handset to do this but Briones says that she was later contacted by the company’s marketing head in the country who told her that Samsung will look into this incident.

This isn’t the first time we’re hearing about a Galaxy S7 series handset burning up for no reason. A man named Daniel Ramirez has sued Samsung in the United States claiming that his Galaxy S7 edge caught fire while it was inside his pocket and caused second-degree burns to his leg. A woman in the United Kingdom recently claimed that her Galaxy S7 started burning up unexpectedly and some footage of that incident was released as well.

Samsung has not said whether there are any battery issues with the Galaxy S7 series as well like there are with the Galaxy Note 7. It has been looking into these reports and is yet to provide a detailed explanation. Samsung is having to deal with false reports of the Galaxy Note 7 burning up as well, it has even singled out reports where external heat was applied to make it seem like it was the Note 7’s fault.

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EdwinVed
EdwinVed

Ufff necesito el Note 7… espero que fin de año lo pueda obtener

akshay roy
akshay roy

Did any one know you samsung phone battery can be easily made to explode by simply putting preasure on the phone where the battery lies(more than pushing your screen like beating the part of phone where battery lies

Ionut Ciprian
Ionut Ciprian

Now let the fraud begin 🙂
Good job 🙂

popetillox
popetillox

it happens always the same, the first two or maybe three days the phone always gets warm because internal operations , (processor and disc management setting all your stuff etc) after that it nevers get warm again , unless you are editing video or something like , this always happens even with the iPhone , did you know it?… I think she is lying because I can’t believe any story about a galaxy S7 Edge explosion … this my opinion, and I will not stop buying Samsung phones , shit happens…just one time … I can’t wait for my galaxy… Read more »

M0987
M0987

What some people seem to forget is that the note 7 and s7 edge use the same batteries from the same supplier and the edge is still being produced. Who is to say that maybe some of the faulty batteries did end up in the s7 edge.

Nelz91
Nelz91

Different batteryspecs soo they probably didnt use the same mafufacturing process. The batter itself is fine … It’s the was it was put together on the assembly line is the problem.

mustaka
mustaka

For me, it is no more a conspiracy theory. There is a major attack against Samsung. Such news only increase my suspicions against rival companies.

mobilephil
mobilephil

I’m getting to the stage where I don’t believe a word any more what these people say . There just jumping on the bandwagon. I don’t remember all this fuss when iPhone stared blowing up its like the media and technology sites closed ranks !

maccyb
maccyb

It’s true, you are right, there was a major fire incident with an iPhone on a plane flying to Alaska with 160 people only in April this year. It burned 3 airplane seats. No recall or ban even though many people were in serious danger, just an FAA investigation which never published a report on it. Dozens of iPhones and other brands have burned.

Ionut Ciprian
Ionut Ciprian

Fellow’s, the Galaxy S7 is the best phone I ever owned. It’s just stunning. And if it will explode I will claim my warranty. But I will not go with another manufacturer just because a couple of them are having faulty batteries. Mine is working as it should. Let’s be serious, others are only dreaming to have half of the options that a Samsung have. So much technology can sometimes lead to minor mistakes, but I don’t remember other manufacturer to recall 2.5 million units off the market for 35 exploding units which means 0.0014%. I also remember laptop batteries… Read more »

warlockba
warlockba

And those options are? Because at the moment, except the looks, you basically can get any other manufacturer’s phone, if you do not need the SPen and get more features than any current Samsung flagship …
Waterproofness … yea okay … basically, it is a nice to have, but if you look at the warranty options on that, it is basically useless – please do read your warranty options on that.
Eyeball scanner, really?

MartinF15
MartinF15

Hmm… Could it be the Snapdragon processor fault?

snowpey
snowpey

This is not fake guys.i m from Philippines. weng briones is telling the truth that happened to her s7 edge.And she has no plan of suing samsung,she just posted on Facebook so that everyone of us is aware of this.she is happy with her s7 edge until this incident happend.

ijazali
ijazali

who r u ? Her pimp ?

rmbln01
rmbln01

First. You can stick to what you want to believe. Even if proofs were already presented. We respect that. But calling someone name which is totally not related to the topic, just because his point contradicts yours is an act of trolling. Second. This incident has nothing to do with Note 7’s. But, considering that this happened while most of us are wondering how safe our devices, this is a great warning to all of us. If you’ve been following S7’s lately, it’s battery has already raised concern on individuals performing unusual tests on it (like hammer test, fire test..… Read more »

ijazali
ijazali

How many months since it was released? But it conveniently waited until this point of the Note 7 debacle to burn for no reason.

Sorry, not sorry about being suspicious.

sanayp
sanayp

It looks fake like you put it on top of a gas stove and burned it.

If any youtuber looked at this comment have a go with a s7 to see what happens and whether its the same effect.

sanayp
sanayp

Just go to their houses and lock them up in jail.

This is a plot to destroy Samsung`s Reputation thats all nothing else.

Tokher
Tokher

What is Going on is beyond me. First Note 7 now S7 edge like really. The Whole YouTube is full of Videos of that the S7 edge is the best phone and never heard any news of battery issue. Now all of a Sudden it’s 3rd S7 edge i guess which burned.

maccyb
maccyb

A 12v car battery connected to a phone will burn it every time……if that’s what you want to happen…

Viggy
Viggy

Simple the newer batteries produced by Samsung have faults thus all phones using such batteries are turning into fireball’s.

binayakc
binayakc

guys why are rumoring it. No one has complaints about burning before issue of note7.it is more than six month of release of s7.

SenorSjon
SenorSjon

But it can be that a batch was produced with SDI batteries this summer to meet demand. Those are now entering the market.

maccyb
maccyb

Actually if the S7 Edge was newly purchased that is a possibility. You are right there. But if it’s an older phone, it may be a scam.

warlockba
warlockba

Or the battery aged long enough to make visible the flaws during design …

maccyb
maccyb

The likelihood is a flawed battery will burn as soon as it’s overheated. It’s very unlikely an older battery will catch fire on its own without external factors. The Note (I think Note 2?) that went on fire recently possibly had a cheap and dangerous third party battery.

warlockba
warlockba

Yes, everybody uses cheap cables, cheap charges, fake batteries, and are stupid – very logical. The fact about people being stupid, I will not try to deny – there are plenty out there. But since the phone is water proof, and sealed and the battery cannot be exchanged – I doubt external problems could have caused it. A bad charger and or cable would have caused >several< fail-safe mechanisms to trigger first, before the battery could even go to this state; last but not least the charging circuit of the battery itself should have prevented feeding the battery with current,… Read more »

eHoolie
eHoolie

Well said.

warlockba
warlockba

And no, a faulty battery will not catch fire immediately necessarily. Lithium ages.
– with age it gets more unstable
– with heat it gets more unstable
– with pressure it gets more unstable

So in a 1/2 year flagship, which has a sealed battery / design you have all 3 factors slowly creeping on you …

nkolsen
nkolsen

I say there is something fishy going on here…….

MohamedYousri
MohamedYousri

I guess that the new patches might have a faulty battery as same as Note 7, which leads to this accidents, S7 family in markets for 6 months at least now we never heared about this burning issue with both S7 or S7E

rmbln01
rmbln01

That’s why I took the initiative of checking mine and found out it was manufactured on May 19, 2016.

So far, I haven’t experienced any abnormal rise in phone’s temp.

eHoolie
eHoolie

You may or may not know that there is a great app out there called
“Ampere”. It lets you monitor charging rates and battery condition. You can even set alarms for battery temp, low power or full charge. Used it on my Note7 before I exchanged it.