Tips & Tricks

Troubleshooting: Galaxy S7 and Galaxy S7 edge volume and power buttons stop working

You’re in the middle of a Google Hangouts chat on your Galaxy S7 or Galaxy S7 edge when you stop to turn down the volume and quiet down notifications. Suddenly, you find yourself pressing the volume down button to no avail. You can’t turn down the volume. You can still use the volume up button, but the volume down button doesn’t work. Then, you decide to turn off the display with the power/standby button so that you may wake the device out of sleep (a simple little jolt may do, you tell yourself), only to discover that the power/standby button doesn’t work, either. What’re you going to do? Galaxy S6 users experienced a UI bug, as well as RAM management problems and fingerprint scanner issues last year, and no handset (including Samsung’s latest) is perfect.

Fortunately, the solution is simple: you need only hold down the volume down button and the power/standby button until the screen goes black. Continue to hold until you see the phone name (“Galaxy S7 edge,” for example) appear on-screen. At that point, you’ll be brought to a menu page that can be navigated by pressing the volume up or volume down buttons. Select “reboot normally” and then press the home button to confirm this selection. Immediately, the Galaxy S7 or Galaxy S7 edge will reboot and everything should work as normal.

For some the phone might simply reboot instead of giving you any options when you hold down that button combination, in which case you simply need to let the phone boot up. My Galaxy S7 edge ran into this problem and I tried the above. It works. Despite the random problems you may encounter, though, we still think these devices will be on the very top of the Android food chain for 2016.

Have you experienced any random issues with the Galaxy S7 and Galaxy S7 edge? If so, let us know, and don’t forget to check out more Galaxy S7 and Galaxy S7 tips to make the best of your new phone.

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lilmoe
lilmoe

Why do all my comments have to “await moderation”??

Thjothrekurhaavard
Thjothrekurhaavard

to make sure you don’t troll or bully…

lilmoe
lilmoe

Didn’t happen to me, but what did happen is that the camera app stops registering touch feedback, which is solved by quitting the camera app then launching it again. This all started after the “emergency update”…

naranova7
naranova7

Of course this is obviously a much bigger problem than ram management or UI glitch. It needs a whole restart…!

for3st
for3st

all the S series i use never have any problem…but this time on s7edge first time i get the warring camera failed to open… most of time it work if i restart my device once. some time i have to restart twice …what i read on net it software not hardware.. so i hope they will fix this soon. if not then i may return my device back and use my s6egde…till they fix camera problem..

selfdestruct68
selfdestruct68

you better get to a samsung service store and tell them the problem. or try to mail them. there is a chance your camera is faulty

jeremyvanhouten
jeremyvanhouten

Happened to me yesterday.

j2001m
j2001m

Not had any problems