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Samsung delivers official statement regarding Galaxy S3’s Android 4.3 update issues


Last updated: November 18th, 2013 at 15:49 UTC+02:00

Two weeks ago, Samsung finally released the much awaited Android 4.3 update for the Galaxy S III, but immediately after updating the device to Android 4.3 users started to complain about various bugs they were encountering. We ourselves tested the Android 4.3 update extensively and came to the conclusion that Samsung might have rushed with the new update just so that they could bring in GALAXY Gear’s support to the Galaxy S III. Samsung KNOX was also not implemented in the software update, even though Samsung promised that it will introduce KNOX with the Android 4.3 update.

Major issues in new Android 4.3 update for Galaxy S III:-
– Wake up lag (Sometimes it takes a few seconds to wake the device from standby and sometimes a few minutes)
– Random Freezing
– Huge battery drain
– Bluetooth Audio issues during playback in car
– Stuttering music playback with stock Samsung music app
– Device freezes as soon a call is received (Black screen issue)
– Poor RAM management (very difficult to multitask)
– Wi-Fi issues

After receiving so many complaints about the new Android 4.3 software update, we contacted Samsung Mobile UK for an official statement on the matter, check the statement below.

“As we are currently investigating the reported issues with Galaxy S3 4.3 Jelly Bean update, the upgrading service has been temporarily suspended. We are committed to providing customers with the best possible mobile experience, and will ensure to resume the upgrading service at the earliest possibility.” – Samsung Mobile UK

According to the statement, Samsung has temporarily suspended the upgrade service and the Android 4.3 update (I9300XXUGMG9) has been pulled from FOTA and Samsung KIES. So you won’t be able to update your Galaxy S3 to Android 4.3 at the moment.

Galaxy S3 users were waiting for this update for a long time now as the device was still running a year old version of Android (4.1.2), Samsung never updated the device to Android 4.2. We think Samsung should have taken some more time and iron out all the bugs before actually rolling out the firmware upgrade as it has made a lot of its customers very unhappy. We will let you folks know as soon as Samsung resumes the upgrade service again.

Phone Android 4.3Samsung Galaxy S III
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