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T-Mobile cancels all Galaxy Gear orders that used 30 percent discount coupon

When T-Mobile launched the Galaxy Gear, there was a nice little coupon code that let people get a 30 percent discount on the smartwatch, which naturally prompted many to take advantage as the standard price of the Gear isn’t exactly what you would call sensible. However, the deal might have been a bit too much for the carrier to fulfill, so it’s now cancelling all orders that used the coupon code. No, I’m not kidding.

T-Mobile has sent an email to all those who ordered using the coupon code, saying that the Gear was listed at “an incorrect price,” which is basically a way of saying that the price was listed correctly, but the carrier doesn’t really care. Here’s the message in its entirety:

Dear T-Mobile Customer,

Our apologies. You recently ordered an item that was listed at an incorrect price: the Samsung Galaxy Gear™. We are unable to fulfill this transaction. Rest assured, your credit card has not been charged.

You can reorder the Samsung Galaxy Gear at the correct price here.

We sincerely apologize for any inconvenience.  Thank you for being a T-Mobile customer.  We truly appreciate your business.

Thank you,

T-Mobile Customer Care

Well, what do you think? Will you be trusting T-Mobile and its coupon codes again?

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deepen915
deepen915

not all.. I think just the ones using the FALLFUN30 and FALLFUN25 codes.. I just purchased one yesterday using a new code I got from a foursquare checkin.. it’s ACCOFFER07. Got my confirmation at 224 with tax.

lorinkundert
lorinkundert

They will get the sh##t sued out of them, they have to honor it, there is no choice in the US

pizzaman
pizzaman

Then again, only here in the US would a company be arrogant enough to just do this, German mother company or not.

My1
My1

but they are more like a US company than like a german Company. German Companies These Days do only software branding and maybe a SIM Lock but if you buy a device at full price you dont have a netlock or what the american carriers do anyway, and especially. they use the same international model as non-company retailers…

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