Best buy guide: Galaxy Watch 6 or Galaxy S24+. Woo-hoo join SamMobile on WhatsApp or Telegram!

SamMobile has affiliate and sponsored partnerships. If you buy something through one of these links, we may earn a commission.

Notifications
    News for you

    Samsung needed consumer feedback to realize Galaxy S8 fingerprint placement was a mess

    Opinion
    By 

    Last updated: February 26th, 2018 at 08:32 UTC+01:00

    The Galaxy S9 and Galaxy S9+ bring a slew of new features to the table and also make improvements to what Samsung started with the Galaxy S8 and S8+. One major area of improvement over the S8 duo is the placement of the rear-mounted fingerprint sensor. Like the Galaxy A8 (2018), the S9 and S9+ have the fingerprint sensor located below the camera sensor. Still a tad too high for convenient access, but it's a far cry from the ergonomic nightmare that was the fingerprint sensor on the Galaxy S8 and, later on, the Galaxy Note 8. Samsung was quick to point out the more logical fingerprint sensor placement on-stage when it was announcing the Galaxy S9, but the company's words made it seem like it needed the consumers to tell it what was wrong in the first place.

    Consumer feedback? How about improved in-house testing?

    https://www.youtube.com/watch?v=8GdA4z9G4Qg&feature=youtu.be&t=51m55s

    Sure, consumer feedback is what drives the smartphone industry – or any industry, for that matter – forward, but I find it silly that Samsung had the guts to say that it listened carefully to our feedback and moved the sensor “directly below the camera, where it's even easier to reach.” Well, the statement followed what can be considered a minor jab at Apple for removing the fingerprint sensor with the iPhone X, but why is it that Samsung didn't realize the fingerprint sensor's location was out of whack on the Galaxy S8 and Galaxy S8+ when the handsets were undergoing internal testing during the development process?

    Yes, design and time limitations may have been to blame for the awkward placement, but the Galaxy Note 8 didn't change anything, either. And I'm perfectly fine with that, at least if Samsung really did run into obstacles trying to put the fingerprint sensor below the camera on the S8 and Note 8. But I'm not down with the fact that the company has never owned up to the real reasons behind why it messed up. Instead, all we got was a marketing statement to show that Samsung cares about consumer feedback, and while the Galaxy S9 and S9+ are all the better for it, I'm not sure sweeping one of the company's biggest design mistakes under the rug this way is the right thing to do.

    Opinion Galaxy S9 PlusSamsung Galaxy S9

    You might also like

    Galaxy S24 Ultra could share a design element with the Galaxy S9

    Galaxy S24 Ultra could share a design element with the Galaxy S9

    With Samsung's biggest phone launches for 2023 done and dusted, the company is no doubt focusing all its efforts on the Galaxy S24 lineup. The rumor mill has given us plenty of information about the Galaxy S24, Galaxy S24+, and Galaxy S24 Ultra over the last few weeks, and we have also seen the design […]

    • By Abhijeet Mishra
    • 6 months ago
    Galaxy S23 FE might bring back this iconic Galaxy S9 color

    Galaxy S23 FE might bring back this iconic Galaxy S9 color

    Slowly but surely, leaks and rumors keep coming in to paint a more complete picture of the upcoming Galaxy S23 FE. The latest bit of information we received about the next Fan Edition device pertains to color options, and by the looks of it, Samsung might bring back a rare shade of purple. Here's a […]

    • By Mihai Matei
    • 7 months ago
    Four-year-old Galaxy S9 gets a new software update in the US

    Four-year-old Galaxy S9 gets a new software update in the US

    Samsung has released a new software update to the Galaxy S9 and the Galaxy S9+. Considering that these two phones were released more than four years ago, it is impressive to see them still getting new updates. The latest software update for the Galaxy S9 and the Galaxy S9+ comes with firmware version G96xUSQU9FVB2. The […]

    • By Asif Iqbal Shaik
    • 2 years ago
    Samsung Galaxy S9 trade-in values help you ditch your outdated phone

    Samsung Galaxy S9 trade-in values help you ditch your outdated phone

    It has been four years since the Galaxy S9 and Galaxy S9+ were launched. Samsung sold quite a lot of units across the globe. Countless users are still holding on to their devices but now it's finally time for them to upgrade. That's because this week, Samsung has ended all software support for these devices. […]

    • By Adnan Farooqui
    • 2 years ago
    Samsung officially pulls update support for the Galaxy S9 series

    Samsung officially pulls update support for the Galaxy S9 series

    After four years of continuous update support, Samsung has official pulled the plug for the Galaxy S9 and the Galaxy S9 Plus.

    • By Sagar Naresh
    • 2 years ago
    Marvel’s Moon Knight series features the Samsung Galaxy S9

    Marvel’s Moon Knight series features the Samsung Galaxy S9

    We recently reported that a Samsung Galaxy Fold was featured in the second season of Star Trek: Picard. Now, recently the latest Disney+ series, Moon Knight, features a Samsung phone from 2018. The first episode of the Moon Knight series showcases the character using the Samsung Galaxy S9, which was released back in 2018. The folks […]

    • By Sagar Naresh
    • 2 years ago