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Last updated: November 5th, 2021 at 18:34 UTC+01:00
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Studies cited by Samsung show that Belgian customers enjoy buying their smartphones from physical stores more than they like shopping online. Even after lockdowns, 78% of smartphone buyers in Belgium preferred purchasing new products from brick & mortar points of sale.
With that in mind, Samsung wants the new Samsung Experience Store in Mons to offer customers “a safe, fun, and inspiring environment” where they can test new products and get assistance from trained employees.
The new Experience Store is the fourth in Belgium, and Samsung chose Mons in Wallonia for its new retail space because of what the region represents. Wallonia records the highest sales figures for Samsung in Belgium, next to Charleroi. Naturally, Wallonia wasn't a difficult choice for the new Experience Store, given that it's practically a hotspot for Samsung fans nationwide.
The Experience Store features the latest Galaxy smartphones, tablets, and wearables. It also offers repair services that shouldn't take more than 1.5 hours. The store is open from 10 AM to 8 PM from Monday to Sunday. On Fridays, it closes its doors at 9 PM.
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Mihai is a blogger and column writer at SamMobile. His first Samsung phone was an A800 which took a lot of beating, and a part of him still misses the novelty of the clamshell design. In his free time, he enjoys watching shows, documentaries, and stand-up comedy; listening to music, taking walks, and occasionally playing old(er) video games.