Galaxy Note 7 will be disabled via update in the US on December 19

We reported earlier today that it was possible that Samsung would release an update in the United States to disable the Galaxy Note 7 completely. The company has now officially confirmed this. Samsung is going to release an update for the Galaxy Note 7 in the United States on December 19 and it will be rolled out through all major networks within 30 days.

Samsung says that 93 percent of all Galaxy Note 7 units sold in the United States have been returned and while it has reiterated time and again that customers should power down their devices and return them for an exchange or a refund, it’s taking this drastic step to ensure that all units are off the street. The update that it’s going to release in the United States on December 19 is going to “prevent U.S. Galaxy Note7 devices from charging and will eliminate their ability to work as mobile devices.”

The company adds that it’s going to work with its carrier partners in the country to notify customers through “multiple touchpoints” to encourage them to return their Galaxy Note 7. All financial incentives included as part of the exchange and refund program will be available to them.

The company has been trying to nudge Galaxy Note 7 owners in other markets such as Canada and Australia to return their devices by limiting battery charge to 60 percent and by disabling network access. This is the first time that Samsung will effectively be killing the Galaxy Note 7 remotely in a market and it’s likely that the company will take similar steps in other markets as well to get people to return their units.

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raytherv
1 month 7 days ago

Im from Malta and i had returned my note 7 to Samsung Malta since September but no refund yet .shame on this company .its nearly 900 euros

friss
1 month 9 days ago

Once again lack of standardisation in terms of Note7 software rollout across the globe. When will samsung ever standardised the rollout? How many years more they need to learn?

1. Europe will limit to 30% battery.
2. SEA region still stay as 60% battery.
3. USA will be totally disable the Note7.
4. Canada, New Zealand and Australia will disable Note7 to connect to carriers and limit to 60% battery.

A Sweaty Womble
1 month 9 days ago

It hasn’t been made clear if they are going to force this update to all of those connected to a suitable source of Internet or if it’ll appear as any other update… The reason I say this is because people are obviously going to ignore the update if it’s clear they’re stopping your device from charging and connecting to a carrier network. :/

If they don’t force the update then it’s pretty much pointless since the last few people still holding on to their Note7 are probably enthusiasts wishing to keep the device no matter what. It’s impossible to be blind to multiple notifications and messages by now, so you have to assume that the remaining phones are being used by enthusiasts… Enthusiasts who aren’t idiots and won’t update their phone. Unless Samsung are just covering themselves and not really interested in getting all phones back.

harinsheth
1 month 9 days ago

Samsung will give imei to carrier companies to not to receive any signal from those imei

A Sweaty Womble
1 month 9 days ago

It has been made clear it’s an update and not an actual manual block… Although, an IMEI block is probably the best way tbh and how I imagined it happening.

 
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